An award‑winning approach
Recent awards that reflect the care, service and results we deliver for our clients.
“Arlia was super helpful with our questions and queries about our move, we spent a while trying to get clarity about questions from others but Arlia answered right away with really clear answers which really eased our nerves and has made us feel a lot better about our moving out. Thank You 😆”Esme Anderson
“Great experience with Charters - Carys was incredibly helpful and friendly when we came to view a property. She answered all of our questions confidently and professionally. This is the most positive interaction I have had with estate agents in the area, so credit to Charters and Carys in particular. Would highly recommend this estate agents.”Isobel Young
“This review is for Arlia who helps me with my properties. She is nothing less than excellent and is the best property manager that I have had the pleasure to work with so far. Perfect!”Gail Moffat
“Haven't rented with Charters yet, went to a viewing with Saige who was very informative and answered all of our questions, she also had another place she was about to show to others nearby and invited us along.”Jamie Sage
“Paige was very professional, she was very knowledgeable about the property and incredibly helpful, answering any queries I had.”Niamh Turner
“Josh, Mitch, Peter and the team at Charters Farnham have been fantastic. From valuation to exchange they have handled the sale of our house with great professionalism and have always been open and honest with us. Having tried with another agent previously I am delighted that we tried Charters and wouldn't hesitate to recommend them.”Tom Epps
“Had a viewing with Paige today she was super polite and is definitely easy to work with.”Thomas Mcgowan
“Saige has not only been friendly and respectful at offering any advice and support needed with my queries, but she has been professional and pro active with all communication. Thank you very much for your service!”Rose Grace
“cannot thank the team enough for all of their help and support throughout the process of finding my new flat. A special thank you to Mazie, who showed me around the property. She was incredibly friendly, professional, and knowledgeable, answering all of my questions thoroughly and making me feel completely at ease. Mazie also took the time to show me the flat next door that had recently become available, which I really appreciated as it gave me more options to consider. I would also like to say a huge thank you to Aisha, who has been amazing throughout the whole process. She has been there every step of the way, helping with all of my paperwork, keeping me updated, and always being at the other end of the phone whenever I had questions or needed reassurance. Nothing was ever too much trouble, and her support made what can often be a stressful process so much easier. The whole team has been professional, supportive, and genuinely caring from start to finish. I would highly recommend this estate agency to anyone looking to rent or buy a property. Thank you again for making the process of finding my new home such a positive experience! ⭐⭐⭐⭐”Charlie J
“Jade is always friendly, professional and efficient. Communication is excellent, she's quick to respond, and it's a pleasure working with her. We'd happily recommend her to anyone looking for a knowledgeable and reliable property professional.”Liam Wood
“Saige was super helpful and was great at answering all my questions. Couldn’t have asked for anyone better, thanks Saige!”Leah Nicole
“Arlia was brilliant with me on the phone today, she was super helpful and sweet, couldn’t have asked for more 😁”Layla Keenan
“Today My friend and I went for a few viewing with Saige, and she was wonderful! We had a couple of questions and she answered them and made sure that we understood everything. She was extremely helpful!”Tahlia Chetty
“Paige was so helpful during our house viewings, she was very knowledgable and charismatic and made us feel comfortable :)”Sophia Littlejohns
“Went to two viewings with Saige, she was super helpful and informative with helping us search for a property.”Hind
“Simon is always a consummate professional and a fount of knowledge regarding any and all properties he has shown us. I cannot recommend Simon highly enough.”Gareth Perry
“I joined my friend on her viewing and because I was also on the look for a new place Saige aided and answered all of my questions as well, she was a great help and continued providing us support with any questions we ended up having after the viewing itself.”Hazlia Eicam
“Arlia is simply fantastic. Her communication is exceptional, she's incredibly organised, and she always goes the extra mile to ensure everything runs smoothly. Friendly, knowledgeable and genuinely passionate about what she does, she's a real credit to her team. We couldn't recommend her highly enough and always enjoy working with her.”Liam Wood
“Jade P Is always a pleasure to deal with friendly polite and professional :)”Mini__ Mayhem
“I spoke to Jade today regarding an issue with my property. She was polite and professional and put me at ease!”Lillie-Mae Hall
“I visited a Charter property with Paige recently. She was very professional and went into detail about each house. She helped me with any inquiries I had. Would recommend!!”Theodora Stefani
“Had lovely day of viewing with Paige. Great detailed explanations and service throughout.”Luca Jordan
“Simon was extremely knowledgeable, professional, and friendly throughout the process. He kept us informed every step of the way, answered all our questions promptly, and made everything straightforward and stress-free. We really appreciated his honest advice and excellent communication. We would highly recommend Simon to anyone looking to buy or sell a property.”Eleftheria Lasthiotaki
“Georgia has been extremely professional and prompt in recommending properties that meet my requirements. She has gone above and beyond in facilitating my viewings, some quite last minute and has even picked me up so I wouldn't miss my viewing when my car broke down. I appreciate how keen and accommodative the agents at Charters are .”Himani Murdeshwar
“Needing to move to one level living, we chose Southampton to look for a flat! As a result we were then confronted with a gaggle of estate agents… (or is that “a gazump” or “an irrelevance” or “a commission”, or “a hassle, or “a glut” of estate agents?). I like a gaggle of realtors! They certainly are NOT all born equal! (We insist on a sense of humour!). We ended up having to deal with all sorts of agent attitudes, from very pleasant to supercilious, condescending, inconsiderate, impatient, self serving and patronising… the list goes on. Then a breath of fresh air! We were shown a property which we liked, by a very caring, considerate friendly and understanding lady called Rhia from Charters estate agents in Southampton. Rhia went the extra mile for us, after the end of her workday, to fit in with our visit to Southampton. We’re not local – yet! Very patiently the Charters team accommodated our numerous requests for re-visits, etc and it became clear why they all had a superb client-oriented attitude and positive demeanour, when we were fortunately looked after on one occasion by a Director at Charters, Edward Kendall. Edward is an absolute gentleman, kind, considerate and the consummate professional. One can see why he is a Director! Edward sets a high standard and an excellent example to his team. Charters are very fortunate to have Edward on board, as we also are, to have him looking after us and our buying process and needs. We are lucky to have selected a property which happens to be listed with this superb Charters team, thank goodness! We’ve also spoken with other very friendly and accommodating members of Edward’s team, and even had the pleasure of being helped by one of their newest associates, the smiley, cheerful Isla. Thanks for all your and your team’s assistance so far and for your continuing help and advice. When it is that time, we will definitely re-list the property with your Charters office, Edward! Keep on keeping on! Please Note… this observation is happily and voluntarily provided by an 83 year old.”Lynda Willis
“I rented a property through Charters for nearly three years and found the firm to be extremely supportive, even when I had (what felt like) silly questions to ask. Dylan Dinsdale in particular was super supportive and a superstar.”Felix Foreman
“Isla was extremely helpful in our search for a new home. She has constantly kept in touch and updated me on properties in which we were interested. Her assistance has been much appreciated.”Gunna Kenwrick
“Rhian was very helpful in finding my family a home to rent, didn’t work out first time applying but with rhians help she had lined up another property that was similar to the one we viewed, very responsive and kept in contact through out whole process thanks”Lewis Foster
“Maize was very good to us and received us well. She also had the time for our question and gaive us the right answers. We are so pleased with her reception.”Albert Asare
“We recently moved from Leeds to Worthing, and Evie B. at Charters Worthing was fantastic throughout the rental search process. She took the time to understand exactly what we were looking for and helped us find a property that matched our requirements perfectly. Her communication, professionalism, and customer service have been exceptional. She made what could have been a stressful move much easier, and we would highly recommend her to anyone looking to rent in the area.”Ahad Rashid
“She was very helpful and king”Tendai Murambaguhwa
“Simon Edser is an excellent, polite, and very knowledgeable agent. We have seen several properties with him. He was always with a nice smile and a lot of information about the area and the property itself. Recommended to anyone looking for property in the area!”Dimitris G. ANGELAKIS
“Had a viewing today with Natalia from Charters - Bitterne, very professional and kind. She helped me with getting my paperwork in order as well. Highly recommend!”Fadi Babus'Haq
“We have worked with Jacqui and Kirstie in the Farnham office lettings department for many years. Their advice is considered and relevant to both our properties and the prevailing market conditions and has led to many successful lettings. They are a great asset to have on our team of advisers.”Sonja Porter
“Georgia was super helpful during the viewings and the whole letting processes! Really happy with the service!”Santiago Ivulich
“Excellent service throughout. The agent was professional, responsive, and very helpful from the initial booking to the end of the charter. Everything was arranged smoothly and efficiently, making the whole experience stress-free. Highly recommended!”Eleftheria Lasthiotaki
“We recently had a viewing in Farnborough with Daniel Campbell at Charters Estate & Letting agents - Fleet. They followed-up on our enquiry in a quick turnaround time, Daniel provided all information we asked for in advance and during the viewing. The communication, kindness and helpfulness deserves 5 stars. Daniel was punctual, trustworthy and flexible with appointments. It was a pleasure working with them.”TíMea OláH
“Buying a property is rarely an easy or stress-free process. Throughout the long journey, there were many moments of anxiety, frustration, and uncertainty. Fortunately, the team at Charters helped make the experience much less stressful. I would especially like to thank Edward Kendall for his outstanding support. In the crucial period leading up to completion, when timely communication and coordination were essential, Edward was always responsive and helpful. His prompt assistance and professionalism gave us confidence and peace of mind during what can be a very challenging time. Thank you to Edward and the Charters team. I would happily recommend their services.”C J
“Very professional and knowledgeable service, I have put my property search on hold for personal reasons but when I return to it I will certainly be looking to search through Charters.”Best Endeavours
“We are fortunate in dealing with Bella who looks after our transactions. She is always helpful, friendly and does everything in a very timely fashion, keeping us updated all the time as to what progress is being made. Thank you!”Alison Bloomfield
“Estate Agent Isabella was very friendly and professional throughout the viewing of the house today , she was able to give clear answers to any information I needed to know. I liked how she let me view and look around the house with out constant communication.”Amy Louise Black
“Amazing experience dealing with Dylan Dinsdale (Property Relationship Manager), who managed our move-out. Dylan is always so friendly in all of our communications and provides timely and comprehensive information throughout the process, making us prepared on what was going to happen and when. Thank you!!”Hakim Jaafar
“It was easy to book a viewing and it could be done at the same day. Agent was at the property in time.”Paula Oliveira
“Always a great professional service, Jo was very helpful and friendly. She helped log an issue and made everything easy for me.”Tegan Simmonds
“Agents were polite and professional at all times. Extremely helpful during the sale period”Pfsteele
“I would like to thank Charters Estate Agents, especially Simon Edser for his vast experience on all things to do with properties in Southampton. This is the third time Charters has helped us to move and we are very grateful for all their help.”Patricia Higenbottam
“We rented our last property through Charters for around 6 months and had a really positive experience. They were always good to deal with and responsive whenever we needed support. A special mention to Eloise, who was incredibly helpful when we were served a Section 21 notice. She really went out of her way to help us find another home and made a very stressful situation much easier to deal with. Her communication and support throughout the whole process were genuinely appreciated. Overall, we had a really positive experience with Charters and felt supported throughout, especially during a difficult time. Would definitely recommend.”Gabriella Martin
“I’ve used Charters Lettings to get my flat at Worthing, they are very professional and helpful, I really appreciate Evie and Carys for their wonderful work, thanks again”Tamojit Munsi
“I have had an excellent service from Charters , very friendly and supportive team , Thanks for listening to us and our requirements, May God Bless you all , Augusthy Arackal Francis”Augusthy Francis
“Fast efficient service with friendly and helpful staff. Joe Oakley went the extra mile to help.”Alan Slator
“Where do I begin?! All the staff are wonderful and hardworking. I was on the market not even 2 weeks and my 1 bed flat was sold! It’s been a delight working with Brett, Lydia, Kanika, Harry and Cameron. Jorgia showed us around our soon to be new home and she has also been such a great help and also came across very sincere. Thank you so much Charters! If you want the job done and done well, this is the agent to instruct! 😃😃”Kelly Rushton
“I’m writing this review to sincerely thank Lydia Allingham and the whole team at the Charters. Although we ultimately didn't proceed to completion with them (due to our own changing circumstances), the service we received was outstanding. From viewings to offer stage, every step was handled with transparency, patience, and genuine care. They never rushed us or made us feel uncomfortable. Instead, they listened to our needs and provided thoughtful guidance. Even though this particular sale didn't go through with them, I have no doubt they are one of the best in the business. Will definitely recommend to friends and family.”Tonglei Cheng
“Excellent service from start to finish. Carys was professional, friendly, and incredibly helpful. Everything was dealt with quickly and efficiently. A big thank you to Carys for all your help and support.”Alice Whalen
“Simon is always friendly, positive and helpful.”Jane Foster
“Carys at Charters was quick to respond when I phoned yesterday as a landlord requiring information on a new tenancy. Within 24 hours she had liaised with the tenants, obtained documentation for me and arranged for property to be picked up from the flat. I found her to be very efficient and at all times friendly, polite and cheerful.”Jim Wright
“Siobhan is a star!”Robin Bayley
“A big thank you to Sarah at Charters Estate Agents. She was incredibly helpful, responsive, and professional throughout the process. Her clear communication and support made everything much easier and less stressful. I would also like to thank Satinder who assisted in the last steps. I believe I would still be looking for a property to rent if I hadn't made the call to Charters. I highly recommend.”Lynsey Shepherd
“Harrison, lily and the team as a whole were so helpful in finding us the student property we wanted and regularly assisted us. lovely bunch and great to do business with. Couldn’t recommend these lot more!”Charlie
“Great experience working with this estate agent. Lily has been really helpful throughout the whole process. She was friendly and always quick to get back to me. She made the whole process of finding and renting a house much easier. Would definitely recommend!”Emily
“Georgia was great assisting us in finding a rental. Very responsive and out of all the agents I registered with Georgia/Charters kept in touch the most and actively sent me new listings. She accommodated viewings at times to suit me and was very professional when showing me around.”Katherine Atkin
“Jade has been really helpful dealing with all of our property enquiries and super reliable for a quick call about any worries or questions we have had!!”Lauren Fay
“Absolutely amazing customer support i had a lovely women on the phone named Evie who helped and all explained all the details and overall was just very helpful and understanding”Millie Coote
“Mazie was very friendly, professional and helpful. She made the process feel very easy.”Ben Bishop
“Arlia has been an absolute pleasure to work with, her skills and knowledge has made the process so much easier, would highly recommend her as an agent”Maddy Wayne
“All credit to Kanika, she has been absolutely lovely and so helpful”Lionel
“Carys was bubbly, professional & had the answers to all of our questions. She made the whole experience easy and enjoyable. Highly recommend!”Ellie George
“I really loved my interaction with Mazie today. It was the first time I saw her, but we connected instantly. She is friendly and smart, as well as customer oriented. She is very professional and able to easily spot what the client wants. It's a pleasure to do business with.”Claudia Rababoc
“I had a really good experience with Harrison, he was incredibly informative, communicative, and walked me through the renting process step by step. He clearly has a lot of experience and knowledge. I would highly recommend him if you're looking to rent as a student in Brighton!”Harry Frankland
“I have used Simon Edser for many years and he has always delivered. His knowledge and experience is second to none and he always goes the extra mile with his support and services on a purchase or sale. I have recommended him to potential sellers on multiple occasions and the feedback has consistently been great. Happy to always recommend Simon. He always acts with honesty and integrity also, which are qualities that can be hard to find in the real estate world. Happy to recommend Simon Edser to others that are thinking of buying and selling. Regards Sundeep Bains. Property Developer and resident of Chilworth and Romsey.”Sundeep Bains
“I spoke to Jade on the phone. She was professional, polite, and very helpful. She answered all my questions clearly and made the whole experience easy and pleasant. Thank you!”Harry King
“Arlia has been very helpful throughout my tenancy. She always provides great advice and goes above and beyond to answer my questions and help me with any issues that arise.”Elena Hayes
“Great service, really responsive and calm :) (thanks Kate & Kay!)”Peps Mccrea
“Had a great experience with the Charters team at Fleet, Lucie and Maddie who I was in contact with, were both incredibly thorough and guided me through the tenancy process. Nothing was too much trouble and always available to answer your questions!”Mohona Sengupta
“We have dealt with Arlia so many times now & couldn’t recommend her enough! Polite, reliable & fantastic customer service going that extra mile. Thank you so much for everything you have done for us.”Dave Smith
“Carys showed my wife and I around a flat and handled any and all questions. We felt completely at ease and she even held and entertained our baby so we could have a proper look around undistracted. She was so kind and welcoming, a great first impression for both herself and the business!”Dax McKinlay
“Lily has been incredibly responsive and helpful. I would highly recommend charters!”Kalk Kearton
“Charters Bitterne were very helpful and reliable when looking for a property to rent for my partner and I. They were quick to respond to emails and calls, as well as sorting viewings promptly. Mazie was very polite and lovely, and gave us all the information we needed when taking us for viewings. She answered all our questions so we left our viewing feeling positive. Thank you to the company and to Mazie!”Alanah Hill
“Very friendly, professional and helpful.”Ben Bishop
“We’ve had a great experience with Charters so far. Alex Miell has been incredibly helpful throughout the house selection process and made all the documentation straightforward and stress-free. Professional, responsive, and supportive from start to finish. Highly recommended!”Marilena Loizou
“Charters Winchester were extremely helpful in my search for a rental property. I cannot recommend Georgia enough! Constantly sending properties through and making time for viewings! She made the process extremely easy with zero stress! We will definitely be going back to her for the next one!”Molly Larkin
“I'm so pleased to have Siobhan looking after my interests. She is always so efficient and helpful.”Barbara McManus
“Great experience. Darcy was friendly, helpful, and professional during the property viewing.”Heidar Firouzi
“We had Maya kindly meeting us and showing us around the property we are now in the middle of purchasing. She was so friendly and was very professional. Answered all of our questions and if she didn’t know the answer, quickly got back to us with the answer! Maya allowed us time to walk around and gave us direction as well as space on our own.. just brilliant! Thank you Maya and the team at Charters🏡We can’t wait to be in our new home!”The Hardys
“Arlia was super helpful with our questions and queries about our move, we spent a while trying to get clarity about questions from others but Arlia answered right away with really clear answers which really eased our nerves and has made us feel a lot better about our moving out. Thank You 😆”Esme Anderson
“Great experience with Charters - Carys was incredibly helpful and friendly when we came to view a property. She answered all of our questions confidently and professionally. This is the most positive interaction I have had with estate agents in the area, so credit to Charters and Carys in particular. Would highly recommend this estate agents.”Isobel Young
“This review is for Arlia who helps me with my properties. She is nothing less than excellent and is the best property manager that I have had the pleasure to work with so far. Perfect!”Gail Moffat
“Haven't rented with Charters yet, went to a viewing with Saige who was very informative and answered all of our questions, she also had another place she was about to show to others nearby and invited us along.”Jamie Sage
“Paige was very professional, she was very knowledgeable about the property and incredibly helpful, answering any queries I had.”Niamh Turner
“Josh, Mitch, Peter and the team at Charters Farnham have been fantastic. From valuation to exchange they have handled the sale of our house with great professionalism and have always been open and honest with us. Having tried with another agent previously I am delighted that we tried Charters and wouldn't hesitate to recommend them.”Tom Epps
“Had a viewing with Paige today she was super polite and is definitely easy to work with.”Thomas Mcgowan
“Saige has not only been friendly and respectful at offering any advice and support needed with my queries, but she has been professional and pro active with all communication. Thank you very much for your service!”Rose Grace
“cannot thank the team enough for all of their help and support throughout the process of finding my new flat. A special thank you to Mazie, who showed me around the property. She was incredibly friendly, professional, and knowledgeable, answering all of my questions thoroughly and making me feel completely at ease. Mazie also took the time to show me the flat next door that had recently become available, which I really appreciated as it gave me more options to consider. I would also like to say a huge thank you to Aisha, who has been amazing throughout the whole process. She has been there every step of the way, helping with all of my paperwork, keeping me updated, and always being at the other end of the phone whenever I had questions or needed reassurance. Nothing was ever too much trouble, and her support made what can often be a stressful process so much easier. The whole team has been professional, supportive, and genuinely caring from start to finish. I would highly recommend this estate agency to anyone looking to rent or buy a property. Thank you again for making the process of finding my new home such a positive experience! ⭐⭐⭐⭐”Charlie J
“Jade is always friendly, professional and efficient. Communication is excellent, she's quick to respond, and it's a pleasure working with her. We'd happily recommend her to anyone looking for a knowledgeable and reliable property professional.”Liam Wood
“Saige was super helpful and was great at answering all my questions. Couldn’t have asked for anyone better, thanks Saige!”Leah Nicole
“Arlia was brilliant with me on the phone today, she was super helpful and sweet, couldn’t have asked for more 😁”Layla Keenan
“Today My friend and I went for a few viewing with Saige, and she was wonderful! We had a couple of questions and she answered them and made sure that we understood everything. She was extremely helpful!”Tahlia Chetty
“Paige was so helpful during our house viewings, she was very knowledgable and charismatic and made us feel comfortable :)”Sophia Littlejohns
“Went to two viewings with Saige, she was super helpful and informative with helping us search for a property.”Hind
“Simon is always a consummate professional and a fount of knowledge regarding any and all properties he has shown us. I cannot recommend Simon highly enough.”Gareth Perry
“I joined my friend on her viewing and because I was also on the look for a new place Saige aided and answered all of my questions as well, she was a great help and continued providing us support with any questions we ended up having after the viewing itself.”Hazlia Eicam
“Arlia is simply fantastic. Her communication is exceptional, she's incredibly organised, and she always goes the extra mile to ensure everything runs smoothly. Friendly, knowledgeable and genuinely passionate about what she does, she's a real credit to her team. We couldn't recommend her highly enough and always enjoy working with her.”Liam Wood
“Jade P Is always a pleasure to deal with friendly polite and professional :)”Mini__ Mayhem
“I spoke to Jade today regarding an issue with my property. She was polite and professional and put me at ease!”Lillie-Mae Hall
“I visited a Charter property with Paige recently. She was very professional and went into detail about each house. She helped me with any inquiries I had. Would recommend!!”Theodora Stefani
“Had lovely day of viewing with Paige. Great detailed explanations and service throughout.”Luca Jordan
“Simon was extremely knowledgeable, professional, and friendly throughout the process. He kept us informed every step of the way, answered all our questions promptly, and made everything straightforward and stress-free. We really appreciated his honest advice and excellent communication. We would highly recommend Simon to anyone looking to buy or sell a property.”Eleftheria Lasthiotaki
“Georgia has been extremely professional and prompt in recommending properties that meet my requirements. She has gone above and beyond in facilitating my viewings, some quite last minute and has even picked me up so I wouldn't miss my viewing when my car broke down. I appreciate how keen and accommodative the agents at Charters are .”Himani Murdeshwar
“Needing to move to one level living, we chose Southampton to look for a flat! As a result we were then confronted with a gaggle of estate agents… (or is that “a gazump” or “an irrelevance” or “a commission”, or “a hassle, or “a glut” of estate agents?). I like a gaggle of realtors! They certainly are NOT all born equal! (We insist on a sense of humour!). We ended up having to deal with all sorts of agent attitudes, from very pleasant to supercilious, condescending, inconsiderate, impatient, self serving and patronising… the list goes on. Then a breath of fresh air! We were shown a property which we liked, by a very caring, considerate friendly and understanding lady called Rhia from Charters estate agents in Southampton. Rhia went the extra mile for us, after the end of her workday, to fit in with our visit to Southampton. We’re not local – yet! Very patiently the Charters team accommodated our numerous requests for re-visits, etc and it became clear why they all had a superb client-oriented attitude and positive demeanour, when we were fortunately looked after on one occasion by a Director at Charters, Edward Kendall. Edward is an absolute gentleman, kind, considerate and the consummate professional. One can see why he is a Director! Edward sets a high standard and an excellent example to his team. Charters are very fortunate to have Edward on board, as we also are, to have him looking after us and our buying process and needs. We are lucky to have selected a property which happens to be listed with this superb Charters team, thank goodness! We’ve also spoken with other very friendly and accommodating members of Edward’s team, and even had the pleasure of being helped by one of their newest associates, the smiley, cheerful Isla. Thanks for all your and your team’s assistance so far and for your continuing help and advice. When it is that time, we will definitely re-list the property with your Charters office, Edward! Keep on keeping on! Please Note… this observation is happily and voluntarily provided by an 83 year old.”Lynda Willis
“I rented a property through Charters for nearly three years and found the firm to be extremely supportive, even when I had (what felt like) silly questions to ask. Dylan Dinsdale in particular was super supportive and a superstar.”Felix Foreman
“Isla was extremely helpful in our search for a new home. She has constantly kept in touch and updated me on properties in which we were interested. Her assistance has been much appreciated.”Gunna Kenwrick
“Rhian was very helpful in finding my family a home to rent, didn’t work out first time applying but with rhians help she had lined up another property that was similar to the one we viewed, very responsive and kept in contact through out whole process thanks”Lewis Foster
“Maize was very good to us and received us well. She also had the time for our question and gaive us the right answers. We are so pleased with her reception.”Albert Asare
“We recently moved from Leeds to Worthing, and Evie B. at Charters Worthing was fantastic throughout the rental search process. She took the time to understand exactly what we were looking for and helped us find a property that matched our requirements perfectly. Her communication, professionalism, and customer service have been exceptional. She made what could have been a stressful move much easier, and we would highly recommend her to anyone looking to rent in the area.”Ahad Rashid
“She was very helpful and king”Tendai Murambaguhwa
“Simon Edser is an excellent, polite, and very knowledgeable agent. We have seen several properties with him. He was always with a nice smile and a lot of information about the area and the property itself. Recommended to anyone looking for property in the area!”Dimitris G. ANGELAKIS
“Had a viewing today with Natalia from Charters - Bitterne, very professional and kind. She helped me with getting my paperwork in order as well. Highly recommend!”Fadi Babus'Haq
“We have worked with Jacqui and Kirstie in the Farnham office lettings department for many years. Their advice is considered and relevant to both our properties and the prevailing market conditions and has led to many successful lettings. They are a great asset to have on our team of advisers.”Sonja Porter
“Georgia was super helpful during the viewings and the whole letting processes! Really happy with the service!”Santiago Ivulich
“Excellent service throughout. The agent was professional, responsive, and very helpful from the initial booking to the end of the charter. Everything was arranged smoothly and efficiently, making the whole experience stress-free. Highly recommended!”Eleftheria Lasthiotaki
“We recently had a viewing in Farnborough with Daniel Campbell at Charters Estate & Letting agents - Fleet. They followed-up on our enquiry in a quick turnaround time, Daniel provided all information we asked for in advance and during the viewing. The communication, kindness and helpfulness deserves 5 stars. Daniel was punctual, trustworthy and flexible with appointments. It was a pleasure working with them.”TíMea OláH
“Buying a property is rarely an easy or stress-free process. Throughout the long journey, there were many moments of anxiety, frustration, and uncertainty. Fortunately, the team at Charters helped make the experience much less stressful. I would especially like to thank Edward Kendall for his outstanding support. In the crucial period leading up to completion, when timely communication and coordination were essential, Edward was always responsive and helpful. His prompt assistance and professionalism gave us confidence and peace of mind during what can be a very challenging time. Thank you to Edward and the Charters team. I would happily recommend their services.”C J
“Very professional and knowledgeable service, I have put my property search on hold for personal reasons but when I return to it I will certainly be looking to search through Charters.”Best Endeavours
“We are fortunate in dealing with Bella who looks after our transactions. She is always helpful, friendly and does everything in a very timely fashion, keeping us updated all the time as to what progress is being made. Thank you!”Alison Bloomfield
“Estate Agent Isabella was very friendly and professional throughout the viewing of the house today , she was able to give clear answers to any information I needed to know. I liked how she let me view and look around the house with out constant communication.”Amy Louise Black
“Amazing experience dealing with Dylan Dinsdale (Property Relationship Manager), who managed our move-out. Dylan is always so friendly in all of our communications and provides timely and comprehensive information throughout the process, making us prepared on what was going to happen and when. Thank you!!”Hakim Jaafar
“It was easy to book a viewing and it could be done at the same day. Agent was at the property in time.”Paula Oliveira
“Always a great professional service, Jo was very helpful and friendly. She helped log an issue and made everything easy for me.”Tegan Simmonds
“Agents were polite and professional at all times. Extremely helpful during the sale period”Pfsteele
“I would like to thank Charters Estate Agents, especially Simon Edser for his vast experience on all things to do with properties in Southampton. This is the third time Charters has helped us to move and we are very grateful for all their help.”Patricia Higenbottam
“We rented our last property through Charters for around 6 months and had a really positive experience. They were always good to deal with and responsive whenever we needed support. A special mention to Eloise, who was incredibly helpful when we were served a Section 21 notice. She really went out of her way to help us find another home and made a very stressful situation much easier to deal with. Her communication and support throughout the whole process were genuinely appreciated. Overall, we had a really positive experience with Charters and felt supported throughout, especially during a difficult time. Would definitely recommend.”Gabriella Martin
“I’ve used Charters Lettings to get my flat at Worthing, they are very professional and helpful, I really appreciate Evie and Carys for their wonderful work, thanks again”Tamojit Munsi
“I have had an excellent service from Charters , very friendly and supportive team , Thanks for listening to us and our requirements, May God Bless you all , Augusthy Arackal Francis”Augusthy Francis
“Fast efficient service with friendly and helpful staff. Joe Oakley went the extra mile to help.”Alan Slator
“Where do I begin?! All the staff are wonderful and hardworking. I was on the market not even 2 weeks and my 1 bed flat was sold! It’s been a delight working with Brett, Lydia, Kanika, Harry and Cameron. Jorgia showed us around our soon to be new home and she has also been such a great help and also came across very sincere. Thank you so much Charters! If you want the job done and done well, this is the agent to instruct! 😃😃”Kelly Rushton
“I’m writing this review to sincerely thank Lydia Allingham and the whole team at the Charters. Although we ultimately didn't proceed to completion with them (due to our own changing circumstances), the service we received was outstanding. From viewings to offer stage, every step was handled with transparency, patience, and genuine care. They never rushed us or made us feel uncomfortable. Instead, they listened to our needs and provided thoughtful guidance. Even though this particular sale didn't go through with them, I have no doubt they are one of the best in the business. Will definitely recommend to friends and family.”Tonglei Cheng
“Excellent service from start to finish. Carys was professional, friendly, and incredibly helpful. Everything was dealt with quickly and efficiently. A big thank you to Carys for all your help and support.”Alice Whalen
“Simon is always friendly, positive and helpful.”Jane Foster
“Carys at Charters was quick to respond when I phoned yesterday as a landlord requiring information on a new tenancy. Within 24 hours she had liaised with the tenants, obtained documentation for me and arranged for property to be picked up from the flat. I found her to be very efficient and at all times friendly, polite and cheerful.”Jim Wright
“Siobhan is a star!”Robin Bayley
“A big thank you to Sarah at Charters Estate Agents. She was incredibly helpful, responsive, and professional throughout the process. Her clear communication and support made everything much easier and less stressful. I would also like to thank Satinder who assisted in the last steps. I believe I would still be looking for a property to rent if I hadn't made the call to Charters. I highly recommend.”Lynsey Shepherd
“Harrison, lily and the team as a whole were so helpful in finding us the student property we wanted and regularly assisted us. lovely bunch and great to do business with. Couldn’t recommend these lot more!”Charlie
“Great experience working with this estate agent. Lily has been really helpful throughout the whole process. She was friendly and always quick to get back to me. She made the whole process of finding and renting a house much easier. Would definitely recommend!”Emily
“Georgia was great assisting us in finding a rental. Very responsive and out of all the agents I registered with Georgia/Charters kept in touch the most and actively sent me new listings. She accommodated viewings at times to suit me and was very professional when showing me around.”Katherine Atkin
“Jade has been really helpful dealing with all of our property enquiries and super reliable for a quick call about any worries or questions we have had!!”Lauren Fay
“Absolutely amazing customer support i had a lovely women on the phone named Evie who helped and all explained all the details and overall was just very helpful and understanding”Millie Coote
“Mazie was very friendly, professional and helpful. She made the process feel very easy.”Ben Bishop
“Arlia has been an absolute pleasure to work with, her skills and knowledge has made the process so much easier, would highly recommend her as an agent”Maddy Wayne
“All credit to Kanika, she has been absolutely lovely and so helpful”Lionel
“Carys was bubbly, professional & had the answers to all of our questions. She made the whole experience easy and enjoyable. Highly recommend!”Ellie George
“I really loved my interaction with Mazie today. It was the first time I saw her, but we connected instantly. She is friendly and smart, as well as customer oriented. She is very professional and able to easily spot what the client wants. It's a pleasure to do business with.”Claudia Rababoc
“I had a really good experience with Harrison, he was incredibly informative, communicative, and walked me through the renting process step by step. He clearly has a lot of experience and knowledge. I would highly recommend him if you're looking to rent as a student in Brighton!”Harry Frankland
“I have used Simon Edser for many years and he has always delivered. His knowledge and experience is second to none and he always goes the extra mile with his support and services on a purchase or sale. I have recommended him to potential sellers on multiple occasions and the feedback has consistently been great. Happy to always recommend Simon. He always acts with honesty and integrity also, which are qualities that can be hard to find in the real estate world. Happy to recommend Simon Edser to others that are thinking of buying and selling. Regards Sundeep Bains. Property Developer and resident of Chilworth and Romsey.”Sundeep Bains
“I spoke to Jade on the phone. She was professional, polite, and very helpful. She answered all my questions clearly and made the whole experience easy and pleasant. Thank you!”Harry King
“Arlia has been very helpful throughout my tenancy. She always provides great advice and goes above and beyond to answer my questions and help me with any issues that arise.”Elena Hayes
“Great service, really responsive and calm :) (thanks Kate & Kay!)”Peps Mccrea
“Had a great experience with the Charters team at Fleet, Lucie and Maddie who I was in contact with, were both incredibly thorough and guided me through the tenancy process. Nothing was too much trouble and always available to answer your questions!”Mohona Sengupta
“We have dealt with Arlia so many times now & couldn’t recommend her enough! Polite, reliable & fantastic customer service going that extra mile. Thank you so much for everything you have done for us.”Dave Smith
“Carys showed my wife and I around a flat and handled any and all questions. We felt completely at ease and she even held and entertained our baby so we could have a proper look around undistracted. She was so kind and welcoming, a great first impression for both herself and the business!”Dax McKinlay
“Lily has been incredibly responsive and helpful. I would highly recommend charters!”Kalk Kearton
“Charters Bitterne were very helpful and reliable when looking for a property to rent for my partner and I. They were quick to respond to emails and calls, as well as sorting viewings promptly. Mazie was very polite and lovely, and gave us all the information we needed when taking us for viewings. She answered all our questions so we left our viewing feeling positive. Thank you to the company and to Mazie!”Alanah Hill
“Very friendly, professional and helpful.”Ben Bishop
“We’ve had a great experience with Charters so far. Alex Miell has been incredibly helpful throughout the house selection process and made all the documentation straightforward and stress-free. Professional, responsive, and supportive from start to finish. Highly recommended!”Marilena Loizou
“Charters Winchester were extremely helpful in my search for a rental property. I cannot recommend Georgia enough! Constantly sending properties through and making time for viewings! She made the process extremely easy with zero stress! We will definitely be going back to her for the next one!”Molly Larkin
“I'm so pleased to have Siobhan looking after my interests. She is always so efficient and helpful.”Barbara McManus
“Great experience. Darcy was friendly, helpful, and professional during the property viewing.”Heidar Firouzi
“We had Maya kindly meeting us and showing us around the property we are now in the middle of purchasing. She was so friendly and was very professional. Answered all of our questions and if she didn’t know the answer, quickly got back to us with the answer! Maya allowed us time to walk around and gave us direction as well as space on our own.. just brilliant! Thank you Maya and the team at Charters🏡We can’t wait to be in our new home!”The Hardys

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