Get the service you deserve from the South’s leading agency

“Carys is exceptional lady i have ever met in letting agents in Worthing since I started looking for a house to rent. She spoke to me in a way that made my frustration and anxiety disappeared. I really appreciate CARYS a million times kudos to CHARTERS.”

“Thank you Bella, for chasing up my issue with a sticking door!!”

“Charters has been a pleasure to deal with as we have searched for a new home in Hampshire. All the staff we have dealt with have been pro-active, informative and helpful. So much better than many other estate agents we have dealt with. Particular thanks are due to Jorgia in Chandlers Ford and Lottie and Tom in Romsey. All have been a pleasure to deal with.”

“Wonderful and supportive estate agents . Phil was particularly helpful and made sure he advised throughout the whole process. He’s a credit to the company”

“I had Lily May as my agent and I couldn't ask for better service from her. She replied to my questions quickly, gave me all the information I needed, and helped me through every step of the way when it came to picking and paying for a property. You're in the best hands possible if you get helped by her!”

“Carys Curbishley showed me the property and was incredibly helpful and kind ! along with the process after being accepted as a tennant”

“I got a call from Skylar at Charter's asking if I'd be interested in viewing a flat. I, by chance, was already in the area - she was able to fit me in immediately that afternoon, and was incredibly helpful and detailed during the viewing. She even tolerated my meandering ramblings! I ended up putting an offer in on said flat, and Skylar kept me up to date on the current state of things, what the next steps would be, and what information was required. Highly recommended.”

“Working with Rhian made the process so smooth and easy for a viewing and a quick move. Rhian was so helpful and great at communicating with us as first time renters.”

“We have such a wonderful, positive, experience working with Charters. The team are professional, friendly, and take the hassle out of letting a property. We have two properties fully managed by Charters, and at times, we forget we own these properties as the service is so good and seamless. The team always answer calls quickly, and if the property manager is not around, they always call back promptly. Thank you for all your help!”

“Jorgia has been very helpful in keeping us up to date with any new properties that have come on the market.”

“I have met Elaine on several occasions, viewing quite a few properties and have found her to be friendly and informative. She has also been very supportive on visits when I've been a little emotional. It was really lovely to see her again today for my measuring up visit! She is such an asset to your company!”

“I had a great experience with Rhian Barton at Chartes Estate & Letting Agents. She was proactive and responsible throughout the whole process of renting a house, making everything much smoother. I highly recommend this agency to anyone looking to rent in Southsea, Portsmouth!”

“I have been dealing with Rhian in the southsea office and she has been one of the best letting agents I have dealt with in a long time. She always gets back to me, promptly arranges viewings and understands exactly what we are looking for. I highly recommend using Rhian at Charters for anything to do with lettings.”

“⭐⭐⭐⭐⭐ Excellent experience with . The team was professional, friendly, and always available to answer questions throughout the process. Their communication was clear, efficient, and made everything feel straightforward and stress-free. I really appreciated their knowledge, dedication, and commitment to providing outstanding customer service. Highly recommended for anyone looking for a reliable and trustworthy estate and letting agent.”

“Thanks to Parris Lish for her support to fix the issue in our flat. She was very helpful and responsive Thanks”

“​"I had a fantastic experience with Charters Estate & Letting Agents! A huge thanks to Darcy Hutchby for providing exceptional service while helping me look for flats. She was incredibly professional, polite, and attentive to every detail throughout the process. She made everything smooth and stress-free. Highly recommend Darcy and the team to anyone looking for reliable service!”

“Charters made the whole process easy. The staff were very friendly and responsive, and they showed me around the property at a time that suited my schedule. Communication was great throughout”

“Excellent customer service and so helpful”

“Fantastic experience with charters Bitterne Lettings team and Mazie, extremely transparent and honest reviews of properties when I was more inexperienced with house hunting in Southampton. Able to cater to virtual viewings and very responsive to emails and calls, which helped where I wasn’t local. I would recommend to anyone looking for a property to Let.”

“I have been extremely happy with the service provided by the lettings team. I was provided with clear, concise and helpful information regarding prospective tenants. Property Relations Manager Lucie ensured that both my landlord requirements and wishes were addressed before the property was let. This gave me peace of mind and confidence going forwards for continued management through the tenancy. Lettings Manager Maddie kept me fully informed throughout the letting process both by phone and email encouraging progress. They were always responsive to questions and their professional and proactive approach made the viewing and letting process straightforward and reassuring, ultimately resulting in a successful new tenancy. Satinder seamlessly provided the tenancy contract documents. I would be very happy to recommend Charters service.”

“⭐⭐⭐⭐⭐ Excellent service from Matt and the team at Charters. The whole process was smooth, professional and handled with great communication throughout. Everything was completed within the expected timeframe, which made the experience much less stressful. Matt was helpful, responsive and kept us updated along the way. We’re very happy with the service and would definitely recommend Charters to anyone buying or selling a property. Thank you again, Matt”

“Sarah did an amazing job working with my busy schedule and still took the patience and time to get me exactly what I like.”

“Absolutely brilliant service from start to finish. The team have been so friendly, helpful and quick to respond throughout the whole process. They kept me regularly updated with available properties and made everything feel straightforward and stress free. Communication has been excellent and I’ve always felt kept in the loop. I would definitely recommend them to anyone looking for a helpful, reliable and friendly letting agent. Thank you for all your help Darcy and the team.”

“Tom Harper was very helpful with liaising between ourselves and the seller of the house we were purchasing. He kept in regular communication with updates and provided reassurance at each stage. As first time buyers, it was reassuring to have Tom's patience and understanding and he took the time to explain the process as we went through it. Would recommend. Thanks, Tom!”

“Very pleased with Isabella Witham. She did an excellent job of arranging quotes and getting a reliable contractor to install a superb replacement extractor for our rental property.”

“An excellent experience, Charters is the place to go to sell your property, weekly updates, I feel I was lucky to choose Charters estate agents.”

“We found Daniel extremely helpful, courteous and engaging in our recent property search. Always there to talk us through any uncertainties we may have had.”

“James Ferrier was fantastic — friendly, professional and always happy to help. He made the whole process straightforward and stress-free. Really appreciated everything he did and would definitely recommend him!”

“Both Emily and Lisa were absolutely excellent from start to finish with my sale. They answered questions and queries promptly and professionally and made sure to explain what was needed from me each step of the way. Viewings were easy to arrange, negotiation was made simple and stress free and completion and key collection was completely hassle free. I couldn’t recommend them more.”

“I’ve moved to the UK from another country. Especially when you’ve only just arrived in a new environment, it’s very difficult to get to grips with even the simplest things, and then something like looking for a flat becomes particularly challenging – but Charters really did support me every step of the way. Whereas other agencies didn’t really take me seriously and told me on more than one occasion, “We don’t have anything at the moment, good luck”, Ms Sarah Bainbridge, in particular, looked after me with almost motherly care. She was always available, replied quickly to my emails, was extremely courteous and constantly on the lookout for a rental property that would suit me. Even though it didn’t work out in the end (because my workplace is outside their catchment area), I can only warmly recommend them to anyone who values being taken seriously with their concerns and needs.”

“We have been looking for our forever home for our new little girl and couldn’t have done it without Maisie! She has been so patient and kind from the customer service over the phone to thoroughly showing us more than one property to make sure we find what is best for us. We are so happy we went with Charters and had Maisie to help us find our next home.”

“Simon Edser of Charters has provided exceptional service marketing our property, navigating complex circumstances with a level of skill and dedication that highlights his extensive industry experience. Having worked with Simon on a property purchase years ago, I can confidently say he continues to set the benchmark for what an estate agent should be.”

“Bella has been an amazing help with our property and speaking with our landlord. She has been extremely professional and we really appreciate her continued help and support”

“Where do I begin !! The service at Charters has been outstanding from start to finish. Cameron who initially came to view and value our property was incredibly professional , friendly and informative . In fact it was because of this initial service with him we chose Charters . Jorgia , Lydia and Kanika were exceptional and just couldn’t fault their dedication and tireless work to generate interest, even arranging viewings before the professional photographs were available was incredible ! Communication throughout was excellent and the feedback from viewings were prompt and honest which we so appreciated . Whilst being on the market for only 3 weeks we had a buyer which was amazing !! I particularly want to say a huge thank you to Jorgia ! She’s been an absolute joy through the whole process . Her professionalism, friendliness together with her wonderful fun personality made this whole process an absolute pleasure . So thank you so much Jorgia 😊 An absolutely fantastic team that I would strongly recommend”

“Brilliant service from start to finish. I relocated around 275 miles without having seen the flat in person, and the Charters team couldn’t have made the process any easier. Lucy Arnold was incredibly helpful and quick to send over videos, giving me a great look around my new apartment before the move. Ethan Watts has also been dependable and efficient in helping to resolve any issues I encountered when moving in, while providing detailed and helpful responses to every query I’ve had throughout the process. A huge thank you to Ethan, Lucy, and the entire Charters team for making what could have been a stressful move such a smooth and easy transition.”

“Isla was wondering, told us everything we needed to know about each property and answered all our questions. Lovely and friendly which was great.”

“I had a really positive experience with Harry West at the Charters Chandlers Ford branch. Harry was friendly, professional and extremely helpful throughout, taking the time to understand what I needed and making the whole process straightforward and stress-free. His communication was excellent, and I really appreciated his knowledge, patience and attention to detail. It’s clear that Harry genuinely cares about providing a great service to his customers. I would highly recommend Harry and the team at Charters Chandlers Ford to anyone looking for a professional, friendly and reliable service. Excellent experience from start to finish!”

“I had such a lovely experience viewing a property with Mazie today. She was friendly, welcoming and helpful throughout the viewing, and made the whole process feel really easy and relaxed. Mazie was brilliant and a real credit to the team - thank you so much!”

“Scarlett was a massive help in finding our new flat, the process was clear organised and we are grateful to have had her help at the beginning of our moving journey.”

“As a first time buyer, you always think that it is going to be hard and stressful to look for a house, but with the help of Jorgia, this house hunting process has been exciting! She was so helpful, and she would really listen to us, take down notes, on to what we are looking for a house. Anything that we ask about a property, she’s got it in her notes, and if not, she’s keen to find it and gets back to us with the info. She’ll make you feel at ease during the house viewing and lets you take your time, which we really appreciate from her. Charters has been so helpful and we are happy to purchase our first house from them!”

“Really friendly lady , made me feel really comfortable!”

“Nothing is ever too much hassle for Bella, she is very kind and supportive. I always feel confident that any queries I have will be dealt with in a prompt and professional manner.”

“They are amazing, especially Parrish Lish, who was really proactive in helping me.”

“Great team excellent service provided very efficient”

“Helpful and very friendly!”

“Outstanding Service from Evie Burton! Very friendly and super helpful! Couldn’t speak highly enough of Charters Estate Agency.”

“I couldn’t recommend Isabella Whitham highly enough. Throughout what has been a challenging tenancy situation for our family, Isabella has been incredibly efficient, supportive, caring and helpful. She has gone above and beyond to make the process of changing the tenancy as straightforward and stress-free as possible. Her communication has been excellent, she has been incredibly understanding, and she has always approached everything with professionalism and kindness. It has made such a difference having someone so responsive and supportive helping us through the process. Thank you, Isabella, for all your help — it has genuinely been appreciated! ⭐⭐⭐⭐⭐”

“We have had a great experience with Charters estate agents, specifically Georgia who has been wonderful in helping us with our rental property so far. She has excellent communication and has kept us in the loop at all times, nothing is too much trouble. Georgia was helpful at both our first and second viewings, and very knowledgeable about the process whenever we have had any questions. Thank you for making the relocation process so smooth!”

“Millie Shrimpton has been so helpful and has promptly addressed all our questions and any arising issue with the property!”

“Michael McCormack was extremely helpful, knowledgeable and efficient. Cannot recommend Michael and the Charters Team enough!”

“Fantastic service from Daniel Campbell at Charters Fleet! Daniel went above and beyond to keep us in the loop and offer help, even on a transaction where he didn't need to. Truly professional, proactive, and exceptionally helpful. Thank you, Daniel!”

“Jorgia Tye from Charters Chandlers Ford is simply the best estate agent we have ever met. We have viewed a lot of houses from various companies and dealt with a couple of estate agents and Jorgia has to be the best at coming prepared when we viewed houses with her. She seemed to have studied the houses we were viewing, told us the important informations that we needed to know, and if ever there were questions that she did not have answers to, she took notes of the questions so that she could find answers for us. It has been a great experience viewing houses with Jorgia. Thank you Jorgia. ☺️”

“I viewed a couple of properties with Michael and thought the service was very good, I felt comfortable and helped massively with any queries I had. Michael was also very good at helping and understanding issues that I had with my tenancy application.”

“Absolutely brilliant service from Michael from start to finish! ⭐️ We are renting our first flat and couldn’t have asked for a more helpful estate agent. Michael genuinely couldn’t have done any more for us and made what could have been a stressful process feel so easy and straightforward. The whole process was incredibly quick, and Michael was always there whenever we had a question or needed anything. He was so quick to reply, kept us updated throughout, and made us feel completely supported from the very beginning. We’re so grateful for all his help in getting us into our first home. We honestly couldn’t recommend Michael highly enough — an absolute credit to the team! 🏡❤️”

“Mazie was so polite and very helpful”

“Outstanding service from Charters Estate Agents I’ve used Charters Estate Agents for the past 15 months and have been extremely impressed with the service throughout. Their fully managed service has made being a landlord incredibly straightforward, with any issues — whether plumbing, gardening, roofing, electrics or anything else — dealt with quickly and efficiently. Last year, they found excellent tenants for my property within a month. More recently, my existing tenants unexpectedly decided to leave, but Charters once again delivered. A new tenant was found, fully checked and agreed to move into the flat within just five weeks — an excellent result given the circumstances. A special mention must go to Jacqui and Kirstie, who have been fantastic and played a key role in finding the new tenant. They have both been incredibly helpful, responsive and professional throughout. I’m very happy with Charters and would have absolutely no hesitation in recommending them to other landlords. Great service, excellent communication and a very impressive fully managed service. Highly recommended.”

“Shelby was absolutely brilliant from start to finish. She was professional, friendly, approachable and always kept us informed throughout the process. Nothing was ever too much trouble, and she went above and beyond to make everything as smooth and stress-free as possible. Her communication was excellent, and it was clear that she genuinely cared about helping us. I would highly recommend Shelby and the team at Charters Estate Agents to anyone looking for a reliable, knowledgeable and genuinely helpful estate agent. Fantastic service — thank you, Shelby!”

“Finding the right home wasn't easy, but Sarah's persistence and professionalism made a real difference. She genuinely cared about helping me find the right place, and I couldn't be happier with the service she provided.”

“I had an excellent experience with Shelby at Charters Estate Agents. She was incredibly professional, friendly and helpful throughout the whole process. Communication was fantastic, and Shelby always kept me informed and went above and beyond to make everything as smooth and stress-free as possible. I really appreciate all her hard work and support. I wouldn’t hesitate to recommend Shelby and Charters Estate Agents to anyone looking for a friendly, professional and reliable estate agent. Thank you, Shelby! 😊”

“We’ve had such a positive experience with Mazie at Charters. She has been incredibly friendly, helpful and attentive throughout our search for a new home. Although we haven’t quite found the right property yet, Mazie has been brilliant at keeping in touch, letting us know about upcoming listings and arranging viewings for properties that might suit us. Communication has always been excellent, and we really feel that she’s looking out for us rather than simply trying to find us any property. Finding a new home can be quite stressful, so having someone so approachable and helpful throughout the process has made a real difference. Thank you, Mazie — we really appreciate all your help so far and hopefully the right home isn’t too far away!”

“Very welcoming and informative”

“Lily has been exceptional throughout our search for a new home in Southampton. She has been incredibly helpful in securing our new property and guiding us through the reference checks. Although a recent change to my bank details caused some complications with the referencing company, requiring numerous phone calls, Lily handled the situation with utmost patience and professionalism. She consistently supported my wife and me until everything was resolved. I highly recommend Lily at Charters Park Gate for any rental needs.”

“This is about Jorgia Tye who has been actively trying to find my next perfect home. My own house is not for sale with Jorgia, but I registered with Charters to ensure I was seeing all potential properties on the market. Jorgia is relentless in understanding what I want, what I don't want and is very enthusiastic yet authentic in her style and approach. She would not show me properties unless she really felt they had enough positives, yet encouraged me to open my eyes to opportunities. She really takes the time to understand your needs with a fine mix of a personal & professional touch.”

“Fast and professional 👌 A sterling service Would recommend”

“Was already ready for us at the property and had everything set up for seeing everyone room/space and was very helpful with my questions”

“Had such a good experience with charters in bitterne. Everything has been running really smoothly and all been super helpful especially Mazie who did our viewing and has continued to be great.”

“simon Edser was outstanding pushing the sale of our house in southampton. Would recommend him in selling your property 10 out 10”

“Thank you to the team, especially Dylan and Ben for giving me the best birthday present ever - an offer on our property!!! Always communicating with us every step of the way and making a stressful time, that little bit more bearable with a smile and understanding of our unique situation.Thank you so much.”

“We couldn't have asked for more from charters, great connection and very friendly and kept us up to date on everything on the sale of mum and dad's house thankyou.”

“Alex showed me and my partner around multiple properties and she is super lovely. She was always helpful and recommending properties to us. Would definitely recommend this branch of Charters if you're looking for a new home.”

“Carys is exceptional lady i have ever met in letting agents in Worthing since I started looking for a house to rent. She spoke to me in a way that made my frustration and anxiety disappeared. I really appreciate CARYS a million times kudos to CHARTERS.”

“Thank you Bella, for chasing up my issue with a sticking door!!”

“Charters has been a pleasure to deal with as we have searched for a new home in Hampshire. All the staff we have dealt with have been pro-active, informative and helpful. So much better than many other estate agents we have dealt with. Particular thanks are due to Jorgia in Chandlers Ford and Lottie and Tom in Romsey. All have been a pleasure to deal with.”

“Wonderful and supportive estate agents . Phil was particularly helpful and made sure he advised throughout the whole process. He’s a credit to the company”

“I had Lily May as my agent and I couldn't ask for better service from her. She replied to my questions quickly, gave me all the information I needed, and helped me through every step of the way when it came to picking and paying for a property. You're in the best hands possible if you get helped by her!”

“Carys Curbishley showed me the property and was incredibly helpful and kind ! along with the process after being accepted as a tennant”

“I got a call from Skylar at Charter's asking if I'd be interested in viewing a flat. I, by chance, was already in the area - she was able to fit me in immediately that afternoon, and was incredibly helpful and detailed during the viewing. She even tolerated my meandering ramblings! I ended up putting an offer in on said flat, and Skylar kept me up to date on the current state of things, what the next steps would be, and what information was required. Highly recommended.”

“Working with Rhian made the process so smooth and easy for a viewing and a quick move. Rhian was so helpful and great at communicating with us as first time renters.”

“We have such a wonderful, positive, experience working with Charters. The team are professional, friendly, and take the hassle out of letting a property. We have two properties fully managed by Charters, and at times, we forget we own these properties as the service is so good and seamless. The team always answer calls quickly, and if the property manager is not around, they always call back promptly. Thank you for all your help!”

“Jorgia has been very helpful in keeping us up to date with any new properties that have come on the market.”

“I have met Elaine on several occasions, viewing quite a few properties and have found her to be friendly and informative. She has also been very supportive on visits when I've been a little emotional. It was really lovely to see her again today for my measuring up visit! She is such an asset to your company!”

“I had a great experience with Rhian Barton at Chartes Estate & Letting Agents. She was proactive and responsible throughout the whole process of renting a house, making everything much smoother. I highly recommend this agency to anyone looking to rent in Southsea, Portsmouth!”

“I have been dealing with Rhian in the southsea office and she has been one of the best letting agents I have dealt with in a long time. She always gets back to me, promptly arranges viewings and understands exactly what we are looking for. I highly recommend using Rhian at Charters for anything to do with lettings.”

“⭐⭐⭐⭐⭐ Excellent experience with . The team was professional, friendly, and always available to answer questions throughout the process. Their communication was clear, efficient, and made everything feel straightforward and stress-free. I really appreciated their knowledge, dedication, and commitment to providing outstanding customer service. Highly recommended for anyone looking for a reliable and trustworthy estate and letting agent.”

“Thanks to Parris Lish for her support to fix the issue in our flat. She was very helpful and responsive Thanks”

“​"I had a fantastic experience with Charters Estate & Letting Agents! A huge thanks to Darcy Hutchby for providing exceptional service while helping me look for flats. She was incredibly professional, polite, and attentive to every detail throughout the process. She made everything smooth and stress-free. Highly recommend Darcy and the team to anyone looking for reliable service!”

“Charters made the whole process easy. The staff were very friendly and responsive, and they showed me around the property at a time that suited my schedule. Communication was great throughout”

“Excellent customer service and so helpful”

“Fantastic experience with charters Bitterne Lettings team and Mazie, extremely transparent and honest reviews of properties when I was more inexperienced with house hunting in Southampton. Able to cater to virtual viewings and very responsive to emails and calls, which helped where I wasn’t local. I would recommend to anyone looking for a property to Let.”

“I have been extremely happy with the service provided by the lettings team. I was provided with clear, concise and helpful information regarding prospective tenants. Property Relations Manager Lucie ensured that both my landlord requirements and wishes were addressed before the property was let. This gave me peace of mind and confidence going forwards for continued management through the tenancy. Lettings Manager Maddie kept me fully informed throughout the letting process both by phone and email encouraging progress. They were always responsive to questions and their professional and proactive approach made the viewing and letting process straightforward and reassuring, ultimately resulting in a successful new tenancy. Satinder seamlessly provided the tenancy contract documents. I would be very happy to recommend Charters service.”

“⭐⭐⭐⭐⭐ Excellent service from Matt and the team at Charters. The whole process was smooth, professional and handled with great communication throughout. Everything was completed within the expected timeframe, which made the experience much less stressful. Matt was helpful, responsive and kept us updated along the way. We’re very happy with the service and would definitely recommend Charters to anyone buying or selling a property. Thank you again, Matt”

“Sarah did an amazing job working with my busy schedule and still took the patience and time to get me exactly what I like.”

“Absolutely brilliant service from start to finish. The team have been so friendly, helpful and quick to respond throughout the whole process. They kept me regularly updated with available properties and made everything feel straightforward and stress free. Communication has been excellent and I’ve always felt kept in the loop. I would definitely recommend them to anyone looking for a helpful, reliable and friendly letting agent. Thank you for all your help Darcy and the team.”

“Tom Harper was very helpful with liaising between ourselves and the seller of the house we were purchasing. He kept in regular communication with updates and provided reassurance at each stage. As first time buyers, it was reassuring to have Tom's patience and understanding and he took the time to explain the process as we went through it. Would recommend. Thanks, Tom!”

“Very pleased with Isabella Witham. She did an excellent job of arranging quotes and getting a reliable contractor to install a superb replacement extractor for our rental property.”

“An excellent experience, Charters is the place to go to sell your property, weekly updates, I feel I was lucky to choose Charters estate agents.”

“We found Daniel extremely helpful, courteous and engaging in our recent property search. Always there to talk us through any uncertainties we may have had.”

“James Ferrier was fantastic — friendly, professional and always happy to help. He made the whole process straightforward and stress-free. Really appreciated everything he did and would definitely recommend him!”

“Both Emily and Lisa were absolutely excellent from start to finish with my sale. They answered questions and queries promptly and professionally and made sure to explain what was needed from me each step of the way. Viewings were easy to arrange, negotiation was made simple and stress free and completion and key collection was completely hassle free. I couldn’t recommend them more.”

“I’ve moved to the UK from another country. Especially when you’ve only just arrived in a new environment, it’s very difficult to get to grips with even the simplest things, and then something like looking for a flat becomes particularly challenging – but Charters really did support me every step of the way. Whereas other agencies didn’t really take me seriously and told me on more than one occasion, “We don’t have anything at the moment, good luck”, Ms Sarah Bainbridge, in particular, looked after me with almost motherly care. She was always available, replied quickly to my emails, was extremely courteous and constantly on the lookout for a rental property that would suit me. Even though it didn’t work out in the end (because my workplace is outside their catchment area), I can only warmly recommend them to anyone who values being taken seriously with their concerns and needs.”

“We have been looking for our forever home for our new little girl and couldn’t have done it without Maisie! She has been so patient and kind from the customer service over the phone to thoroughly showing us more than one property to make sure we find what is best for us. We are so happy we went with Charters and had Maisie to help us find our next home.”

“Simon Edser of Charters has provided exceptional service marketing our property, navigating complex circumstances with a level of skill and dedication that highlights his extensive industry experience. Having worked with Simon on a property purchase years ago, I can confidently say he continues to set the benchmark for what an estate agent should be.”

“Bella has been an amazing help with our property and speaking with our landlord. She has been extremely professional and we really appreciate her continued help and support”

“Where do I begin !! The service at Charters has been outstanding from start to finish. Cameron who initially came to view and value our property was incredibly professional , friendly and informative . In fact it was because of this initial service with him we chose Charters . Jorgia , Lydia and Kanika were exceptional and just couldn’t fault their dedication and tireless work to generate interest, even arranging viewings before the professional photographs were available was incredible ! Communication throughout was excellent and the feedback from viewings were prompt and honest which we so appreciated . Whilst being on the market for only 3 weeks we had a buyer which was amazing !! I particularly want to say a huge thank you to Jorgia ! She’s been an absolute joy through the whole process . Her professionalism, friendliness together with her wonderful fun personality made this whole process an absolute pleasure . So thank you so much Jorgia 😊 An absolutely fantastic team that I would strongly recommend”

“Brilliant service from start to finish. I relocated around 275 miles without having seen the flat in person, and the Charters team couldn’t have made the process any easier. Lucy Arnold was incredibly helpful and quick to send over videos, giving me a great look around my new apartment before the move. Ethan Watts has also been dependable and efficient in helping to resolve any issues I encountered when moving in, while providing detailed and helpful responses to every query I’ve had throughout the process. A huge thank you to Ethan, Lucy, and the entire Charters team for making what could have been a stressful move such a smooth and easy transition.”

“Isla was wondering, told us everything we needed to know about each property and answered all our questions. Lovely and friendly which was great.”

“I had a really positive experience with Harry West at the Charters Chandlers Ford branch. Harry was friendly, professional and extremely helpful throughout, taking the time to understand what I needed and making the whole process straightforward and stress-free. His communication was excellent, and I really appreciated his knowledge, patience and attention to detail. It’s clear that Harry genuinely cares about providing a great service to his customers. I would highly recommend Harry and the team at Charters Chandlers Ford to anyone looking for a professional, friendly and reliable service. Excellent experience from start to finish!”

“I had such a lovely experience viewing a property with Mazie today. She was friendly, welcoming and helpful throughout the viewing, and made the whole process feel really easy and relaxed. Mazie was brilliant and a real credit to the team - thank you so much!”

“Scarlett was a massive help in finding our new flat, the process was clear organised and we are grateful to have had her help at the beginning of our moving journey.”

“As a first time buyer, you always think that it is going to be hard and stressful to look for a house, but with the help of Jorgia, this house hunting process has been exciting! She was so helpful, and she would really listen to us, take down notes, on to what we are looking for a house. Anything that we ask about a property, she’s got it in her notes, and if not, she’s keen to find it and gets back to us with the info. She’ll make you feel at ease during the house viewing and lets you take your time, which we really appreciate from her. Charters has been so helpful and we are happy to purchase our first house from them!”

“Really friendly lady , made me feel really comfortable!”

“Nothing is ever too much hassle for Bella, she is very kind and supportive. I always feel confident that any queries I have will be dealt with in a prompt and professional manner.”

“They are amazing, especially Parrish Lish, who was really proactive in helping me.”

“Great team excellent service provided very efficient”

“Helpful and very friendly!”

“Outstanding Service from Evie Burton! Very friendly and super helpful! Couldn’t speak highly enough of Charters Estate Agency.”

“I couldn’t recommend Isabella Whitham highly enough. Throughout what has been a challenging tenancy situation for our family, Isabella has been incredibly efficient, supportive, caring and helpful. She has gone above and beyond to make the process of changing the tenancy as straightforward and stress-free as possible. Her communication has been excellent, she has been incredibly understanding, and she has always approached everything with professionalism and kindness. It has made such a difference having someone so responsive and supportive helping us through the process. Thank you, Isabella, for all your help — it has genuinely been appreciated! ⭐⭐⭐⭐⭐”

“We have had a great experience with Charters estate agents, specifically Georgia who has been wonderful in helping us with our rental property so far. She has excellent communication and has kept us in the loop at all times, nothing is too much trouble. Georgia was helpful at both our first and second viewings, and very knowledgeable about the process whenever we have had any questions. Thank you for making the relocation process so smooth!”

“Millie Shrimpton has been so helpful and has promptly addressed all our questions and any arising issue with the property!”

“Michael McCormack was extremely helpful, knowledgeable and efficient. Cannot recommend Michael and the Charters Team enough!”

“Fantastic service from Daniel Campbell at Charters Fleet! Daniel went above and beyond to keep us in the loop and offer help, even on a transaction where he didn't need to. Truly professional, proactive, and exceptionally helpful. Thank you, Daniel!”

“Jorgia Tye from Charters Chandlers Ford is simply the best estate agent we have ever met. We have viewed a lot of houses from various companies and dealt with a couple of estate agents and Jorgia has to be the best at coming prepared when we viewed houses with her. She seemed to have studied the houses we were viewing, told us the important informations that we needed to know, and if ever there were questions that she did not have answers to, she took notes of the questions so that she could find answers for us. It has been a great experience viewing houses with Jorgia. Thank you Jorgia. ☺️”

“I viewed a couple of properties with Michael and thought the service was very good, I felt comfortable and helped massively with any queries I had. Michael was also very good at helping and understanding issues that I had with my tenancy application.”

“Absolutely brilliant service from Michael from start to finish! ⭐️ We are renting our first flat and couldn’t have asked for a more helpful estate agent. Michael genuinely couldn’t have done any more for us and made what could have been a stressful process feel so easy and straightforward. The whole process was incredibly quick, and Michael was always there whenever we had a question or needed anything. He was so quick to reply, kept us updated throughout, and made us feel completely supported from the very beginning. We’re so grateful for all his help in getting us into our first home. We honestly couldn’t recommend Michael highly enough — an absolute credit to the team! 🏡❤️”

“Mazie was so polite and very helpful”

“Outstanding service from Charters Estate Agents I’ve used Charters Estate Agents for the past 15 months and have been extremely impressed with the service throughout. Their fully managed service has made being a landlord incredibly straightforward, with any issues — whether plumbing, gardening, roofing, electrics or anything else — dealt with quickly and efficiently. Last year, they found excellent tenants for my property within a month. More recently, my existing tenants unexpectedly decided to leave, but Charters once again delivered. A new tenant was found, fully checked and agreed to move into the flat within just five weeks — an excellent result given the circumstances. A special mention must go to Jacqui and Kirstie, who have been fantastic and played a key role in finding the new tenant. They have both been incredibly helpful, responsive and professional throughout. I’m very happy with Charters and would have absolutely no hesitation in recommending them to other landlords. Great service, excellent communication and a very impressive fully managed service. Highly recommended.”

“Shelby was absolutely brilliant from start to finish. She was professional, friendly, approachable and always kept us informed throughout the process. Nothing was ever too much trouble, and she went above and beyond to make everything as smooth and stress-free as possible. Her communication was excellent, and it was clear that she genuinely cared about helping us. I would highly recommend Shelby and the team at Charters Estate Agents to anyone looking for a reliable, knowledgeable and genuinely helpful estate agent. Fantastic service — thank you, Shelby!”

“Finding the right home wasn't easy, but Sarah's persistence and professionalism made a real difference. She genuinely cared about helping me find the right place, and I couldn't be happier with the service she provided.”

“I had an excellent experience with Shelby at Charters Estate Agents. She was incredibly professional, friendly and helpful throughout the whole process. Communication was fantastic, and Shelby always kept me informed and went above and beyond to make everything as smooth and stress-free as possible. I really appreciate all her hard work and support. I wouldn’t hesitate to recommend Shelby and Charters Estate Agents to anyone looking for a friendly, professional and reliable estate agent. Thank you, Shelby! 😊”

“We’ve had such a positive experience with Mazie at Charters. She has been incredibly friendly, helpful and attentive throughout our search for a new home. Although we haven’t quite found the right property yet, Mazie has been brilliant at keeping in touch, letting us know about upcoming listings and arranging viewings for properties that might suit us. Communication has always been excellent, and we really feel that she’s looking out for us rather than simply trying to find us any property. Finding a new home can be quite stressful, so having someone so approachable and helpful throughout the process has made a real difference. Thank you, Mazie — we really appreciate all your help so far and hopefully the right home isn’t too far away!”

“Very welcoming and informative”

“Lily has been exceptional throughout our search for a new home in Southampton. She has been incredibly helpful in securing our new property and guiding us through the reference checks. Although a recent change to my bank details caused some complications with the referencing company, requiring numerous phone calls, Lily handled the situation with utmost patience and professionalism. She consistently supported my wife and me until everything was resolved. I highly recommend Lily at Charters Park Gate for any rental needs.”

“This is about Jorgia Tye who has been actively trying to find my next perfect home. My own house is not for sale with Jorgia, but I registered with Charters to ensure I was seeing all potential properties on the market. Jorgia is relentless in understanding what I want, what I don't want and is very enthusiastic yet authentic in her style and approach. She would not show me properties unless she really felt they had enough positives, yet encouraged me to open my eyes to opportunities. She really takes the time to understand your needs with a fine mix of a personal & professional touch.”

“Fast and professional 👌 A sterling service Would recommend”

“Was already ready for us at the property and had everything set up for seeing everyone room/space and was very helpful with my questions”

“Had such a good experience with charters in bitterne. Everything has been running really smoothly and all been super helpful especially Mazie who did our viewing and has continued to be great.”

“simon Edser was outstanding pushing the sale of our house in southampton. Would recommend him in selling your property 10 out 10”

“Thank you to the team, especially Dylan and Ben for giving me the best birthday present ever - an offer on our property!!! Always communicating with us every step of the way and making a stressful time, that little bit more bearable with a smile and understanding of our unique situation.Thank you so much.”

“We couldn't have asked for more from charters, great connection and very friendly and kept us up to date on everything on the sale of mum and dad's house thankyou.”

“Alex showed me and my partner around multiple properties and she is super lovely. She was always helpful and recommending properties to us. Would definitely recommend this branch of Charters if you're looking for a new home.”