Get the service you deserve from the South’s leading agency

“Isabella Whitham has been my main point of contact for some time now as the managing agent as I rent my flat. She’s extremely helpful and very quick to get things organised which is exactly what I need!”

“Carys has been unbelievably helpful and supportive to us when trying to find a new family home. We found her to be extremely professional, knowledgable and friendly. When a new property came on the market, she immediately thought it might suit us and arranged a viewing for the next day. We have found the referencing stage quite laborious through the agency Charters, (and lots of other agencies) use. Despite it not being within her remit, Carys stepped in to oversee any delays and resolved the issue promptly. We are very happy with the service provided by Charters, can't wait to move in to our new home, and have to commend Carys. She is a superstar!”

“We had a great experience with Georgia, who was friendly, knowledgeable, quick to respond and courteous. She was able to react at short notice and really helped us in our search”

“After 10 days on the market, Charters have secured us a sale! Very helpful and willing to go the extra mile. Recommended.”

“It was such a pleasure to work with Georgia Spencer from Charters, who went above and beyond to find us a house. We will definitely use them again in the future.”

“Since the first day i got in touch with Charters, it has been fantastic. The staff are so courteous and friendly. Scarlett has been a star!”

“We have had a great experience with Charters. Theresa specifically has been amazing, great communication and made the process feel as easy as possible. Thank you!”

“Alex was a great help to my partner and I finding a house. She was very accommodating and helped us a lot with any of the questions we had!”

“Always happy with the service provided to us by Charters - we are landlords.”

“Alex was a great help to my partner and I finding a house. She was very accommodating and helped us a lot with any of the questions we had!”

“We had a wonderful experience working with Darcy. We are a family new to the UK, and my English is not fluent. Darcy was very patient and took time to answer all our questions. Many thanks.”

“Amazing service, as a first time renter it has been stressful for both me and my partner. However thanks to Scarlett who has been both very attentive and highly professional, we are very satisfied with the outcome”

“I spent three months looking for a rental apartment in Winchester, and during that search, I reached out to Sarah Bainbridge at Charters Winchester to arrange a viewing. From day one, Sarah was exceptionally responsive, friendly, and professional. Over the next few months, she stayed in regular touch, sending through a range of available and upcoming properties to help me find the right place. Even though I ended up securing an apartment through a different listing, I was so impressed by Sarah’s genuine 1:1 support. I dealt with a lot of different estate agents during my search, but Sarah was by far the most committed to actually helping me find a home. She is a real asset to Charters, and I can’t recommend her enough!”

“Scarlett has been a joy to work with on a recent property search. Super informative, helpful, and most definitely going the extra mile. I would most definitely recommend her if you’re looking for that elusive property that has to be just right!”

“I've been in conversation with Bessie Tighe who has sorted a tenancy issue out very professionally and quickly. Very grateful for her help.”

“We had the pleasure of meeting with Scarlett to which she was very informative and answered all questions we had to ask, very friendly and polite!”

“I recieved amazing service where Alex Miell went above and beyond to support me with my move, doing everything she could for me to get in earlier to accomodate when I could have family and friends help me with their vans. Always a smiling face and nothing was too much bother, chasing third parties when things took longer than expected. Exceptional service from the whole team. Thank you very much for all your help!”

“I have been using Charters (Brand Vaughn-as was) property management services for several years. They are professional knowledgeable and very courteous and friendly. I will continue to use their services for many years to come.”

“Great estate agent, Carys was very helpful answered all my questions and made the whole process quick and easy”

“Parris Lish and Jonathan plus team have done a great job at managing my properties and ensuring all parties are happy and stress free.”

“Ria and Simon have been fantastic in supporting the house hunt. They have kept us informed with regular contact, sorted out views at short notice and were knowledgeable about the properties.”

“We had a very positive experience with Isla Jackman from Chareteré. She was extremely helpful, professional, and supportive throughout our property search. Isla took the time to show us several flats, patiently answered our questions, and made the whole process much easier and more straightforward. We particularly appreciated her friendly approach, responsiveness, and willingness to help. She was always approachable and made us feel comfortable throughout the viewings. We would highly recommend Isla to anyone looking for professional and helpful support when searching for a property. Thank you, Isla, for all your help!”

“Charters letting agent are an excellent company to work with. Parris especially has been a really rock when it comes to maintenance or rent issues. Can not fault her service”

“We have been looking for a fairly unique property for quite some time and Emma has been exceptional in supporting this quest. Liaising with the builder and coordinating our visits to the site as well as to previous builds to understand style and quality of the work. We have been extremely impressed and very grateful for her help, support and timely guidance. She has gone beyond the call of duty , rolling up her sleeves with tape measure and outline taping of floor plans . Highly recommend!!”

“Charters team in Marina are doing a fab job looking after tenants and landlords on the Marina. Well done Josh and Jenna”

“Rhian was friendly and professional. Her knowledge of the rental properties I viewed was impressive. She promptly responded to my questions about properties by the end of the day and even allowed me to view properties more than once. She’s definitely helped make my home search run smoothly.”

“My partner and I had such a wonderful experience with Charters. From start to finish, the whole rental process was smooth and stress-free, and we couldn’t be happier with how everything went. A special thank you to Rhian, who was absolutely lovely throughout the process. She was incredibly helpful, responsive, and always quick to answer any questions we had. It made such a difference having someone so friendly and reliable to guide us through everything. We’re really happy with our experience and would definitely recommend Charters, especially Rhian, to anyone looking to rent a property. Thank you for making the whole process so easy! ❤️”

“Big credit to Rhian! She could not have made the process any easier for us while finding a property to rent. We immediately liked the place we viewed and Rhian secured an agreement with the landlord that same day. She has been very helpful and always quick to respond to our emails which is appreciated. Very highly recommended!”

“⭐⭐⭐⭐⭐ Brand Vaughan Estate Agents - Kemptown Sales provided an excellent service from start to finish. The team was professional, friendly, and attentive, with clear communication throughout the process. Everything was handled efficiently and with great care, making the experience smooth and straightforward. I really appreciated their helpful approach and would happily recommend them to anyone looking for a trusted estate agent.”

“Excellent team, fab work Darcy and Evie, many thanks”

“Charter's offer a very special service. They are reliable and conscientious. Unlike many firms their phones are answered promptly and the staff have in my experience always proven to be helpful . Simon Edser my primary contact is an experienced and efficient operator.”

“Rhian has been so helpful and very professional. Thank you!”

“David, Kate, Tom and the rest of the team did an excellent job in selling my unique, grade 2 listed, leasehold flat. Very difficult to both value and market they got the job done with great perseverance, professionalism and commitment combined with a very friendly atmosphere. They then found me a most excellent property. I cannot recommend them enough. Derek and Rose”

“Rhian went above and beyond! From Day 1 she made the process so easy. She’s responsive and seeks her clients best interest. I can’t recommend her enough. On move in day there were some hiccups and she physically helped me carry my boxes from the street to the 2nd floor!! An absolute gem, can’t thank her enough for presenting the property and making moving in a bit smoother. 10/10”

“We are new to Charters, very efficient so far. Rhian was very helpful sorting out a peoblem with the electricity meter.”

“viewing went great- Lily was very lovely and helpful. answered all the questions i had”

“We were very lucky to find Shelby and her team to help us find tenants for three of our properties at the same time. From the beginning, Shelby was always friendly, professional, punctual, precise and extremely helpful. Thanks to her excellent support, we managed to find good tenants for all three properties and, even better, arrange everything for the same date, which made the whole process much easier for us. Shelby guided us through every step of the process and explained all the documentation and requirements in a very clear and simple way. She was always available to answer our questions and made what could have been quite a complicated process feel straightforward and well organised. A big thank you to Shelby, Rhian, Holly and the whole team for all their help, patience and professionalism. It has been a real pleasure dealing with you. We are very happy with the service we received and would definitely recommend Shelby and her team to anyone looking for a professional, friendly and reliable letting agency. Highly recommended! ⭐⭐⭐⭐⭐”

“Holly and Rhian were very helpful!”

“We had a amazing experience dealing with Hattie showing us a block of flats, from never renting beforehand she was very informative in what we could expect whilst dealing with the moving in process and was very understanding with our questions and a great help when it come to making a decision weather we wanted to move forward with one the properties.”

“Just wanted to say thanks to Charters Southsea for helping me source a property through my business. Rhian was spot on when it came to the viewing and answered all my questions. Rhian was friendly and helpful. She was also punctual arriving at the property early and very knowledgeable and professional. I was really happy with the whole process. I will definitely return in the future if any more properties that match my business model. Thanks Rhian and thanks Charters!”

“Friendly and efficient especially Holly and Rhian who dealt with the house.”

“Good communication”

“Very patient and helped guide me throughout the whole process. Holly and Rhian Have been helpful in being able to do tasks immediately to do everything as efficiently as possible. Much better than my previous experiences very grateful”

“Carys is exceptional lady i have ever met in letting agents in Worthing since I started looking for a house to rent. She spoke to me in a way that made my frustration and anxiety disappeared. I really appreciate CARYS a million times kudos to CHARTERS.”

“Thank you Bella, for chasing up my issue with a sticking door!!”

“Charters has been a pleasure to deal with as we have searched for a new home in Hampshire. All the staff we have dealt with have been pro-active, informative and helpful. So much better than many other estate agents we have dealt with. Particular thanks are due to Jorgia in Chandlers Ford and Lottie and Tom in Romsey. All have been a pleasure to deal with.”

“Wonderful and supportive estate agents . Phil was particularly helpful and made sure he advised throughout the whole process. He’s a credit to the company”

“I had Lily May as my agent and I couldn't ask for better service from her. She replied to my questions quickly, gave me all the information I needed, and helped me through every step of the way when it came to picking and paying for a property. You're in the best hands possible if you get helped by her!”

“Carys Curbishley showed me the property and was incredibly helpful and kind ! along with the process after being accepted as a tennant”

“I got a call from Skylar at Charter's asking if I'd be interested in viewing a flat. I, by chance, was already in the area - she was able to fit me in immediately that afternoon, and was incredibly helpful and detailed during the viewing. She even tolerated my meandering ramblings! I ended up putting an offer in on said flat, and Skylar kept me up to date on the current state of things, what the next steps would be, and what information was required. Highly recommended.”

“Working with Rhian made the process so smooth and easy for a viewing and a quick move. Rhian was so helpful and great at communicating with us as first time renters.”

“We have such a wonderful, positive, experience working with Charters. The team are professional, friendly, and take the hassle out of letting a property. We have two properties fully managed by Charters, and at times, we forget we own these properties as the service is so good and seamless. The team always answer calls quickly, and if the property manager is not around, they always call back promptly. Thank you for all your help!”

“Jorgia has been very helpful in keeping us up to date with any new properties that have come on the market.”

“I have met Elaine on several occasions, viewing quite a few properties and have found her to be friendly and informative. She has also been very supportive on visits when I've been a little emotional. It was really lovely to see her again today for my measuring up visit! She is such an asset to your company!”

“I had a great experience with Rhian Barton at Chartes Estate & Letting Agents. She was proactive and responsible throughout the whole process of renting a house, making everything much smoother. I highly recommend this agency to anyone looking to rent in Southsea, Portsmouth!”

“I have been dealing with Rhian in the southsea office and she has been one of the best letting agents I have dealt with in a long time. She always gets back to me, promptly arranges viewings and understands exactly what we are looking for. I highly recommend using Rhian at Charters for anything to do with lettings.”

“⭐⭐⭐⭐⭐ Excellent experience with . The team was professional, friendly, and always available to answer questions throughout the process. Their communication was clear, efficient, and made everything feel straightforward and stress-free. I really appreciated their knowledge, dedication, and commitment to providing outstanding customer service. Highly recommended for anyone looking for a reliable and trustworthy estate and letting agent.”

“Thanks to Parris Lish for her support to fix the issue in our flat. She was very helpful and responsive Thanks”

“​"I had a fantastic experience with Charters Estate & Letting Agents! A huge thanks to Darcy Hutchby for providing exceptional service while helping me look for flats. She was incredibly professional, polite, and attentive to every detail throughout the process. She made everything smooth and stress-free. Highly recommend Darcy and the team to anyone looking for reliable service!”

“Charters made the whole process easy. The staff were very friendly and responsive, and they showed me around the property at a time that suited my schedule. Communication was great throughout”

“Excellent customer service and so helpful”

“Fantastic experience with charters Bitterne Lettings team and Mazie, extremely transparent and honest reviews of properties when I was more inexperienced with house hunting in Southampton. Able to cater to virtual viewings and very responsive to emails and calls, which helped where I wasn’t local. I would recommend to anyone looking for a property to Let.”

“I have been extremely happy with the service provided by the lettings team. I was provided with clear, concise and helpful information regarding prospective tenants. Property Relations Manager Lucie ensured that both my landlord requirements and wishes were addressed before the property was let. This gave me peace of mind and confidence going forwards for continued management through the tenancy. Lettings Manager Maddie kept me fully informed throughout the letting process both by phone and email encouraging progress. They were always responsive to questions and their professional and proactive approach made the viewing and letting process straightforward and reassuring, ultimately resulting in a successful new tenancy. Satinder seamlessly provided the tenancy contract documents. I would be very happy to recommend Charters service.”

“⭐⭐⭐⭐⭐ Excellent service from Matt and the team at Charters. The whole process was smooth, professional and handled with great communication throughout. Everything was completed within the expected timeframe, which made the experience much less stressful. Matt was helpful, responsive and kept us updated along the way. We’re very happy with the service and would definitely recommend Charters to anyone buying or selling a property. Thank you again, Matt”

“Sarah did an amazing job working with my busy schedule and still took the patience and time to get me exactly what I like.”

“Absolutely brilliant service from start to finish. The team have been so friendly, helpful and quick to respond throughout the whole process. They kept me regularly updated with available properties and made everything feel straightforward and stress free. Communication has been excellent and I’ve always felt kept in the loop. I would definitely recommend them to anyone looking for a helpful, reliable and friendly letting agent. Thank you for all your help Darcy and the team.”

“Tom Harper was very helpful with liaising between ourselves and the seller of the house we were purchasing. He kept in regular communication with updates and provided reassurance at each stage. As first time buyers, it was reassuring to have Tom's patience and understanding and he took the time to explain the process as we went through it. Would recommend. Thanks, Tom!”

“Very pleased with Isabella Witham. She did an excellent job of arranging quotes and getting a reliable contractor to install a superb replacement extractor for our rental property.”

“An excellent experience, Charters is the place to go to sell your property, weekly updates, I feel I was lucky to choose Charters estate agents.”

“We found Daniel extremely helpful, courteous and engaging in our recent property search. Always there to talk us through any uncertainties we may have had.”

“James Ferrier was fantastic — friendly, professional and always happy to help. He made the whole process straightforward and stress-free. Really appreciated everything he did and would definitely recommend him!”

“Both Emily and Lisa were absolutely excellent from start to finish with my sale. They answered questions and queries promptly and professionally and made sure to explain what was needed from me each step of the way. Viewings were easy to arrange, negotiation was made simple and stress free and completion and key collection was completely hassle free. I couldn’t recommend them more.”

“I’ve moved to the UK from another country. Especially when you’ve only just arrived in a new environment, it’s very difficult to get to grips with even the simplest things, and then something like looking for a flat becomes particularly challenging – but Charters really did support me every step of the way. Whereas other agencies didn’t really take me seriously and told me on more than one occasion, “We don’t have anything at the moment, good luck”, Ms Sarah Bainbridge, in particular, looked after me with almost motherly care. She was always available, replied quickly to my emails, was extremely courteous and constantly on the lookout for a rental property that would suit me. Even though it didn’t work out in the end (because my workplace is outside their catchment area), I can only warmly recommend them to anyone who values being taken seriously with their concerns and needs.”

“We have been looking for our forever home for our new little girl and couldn’t have done it without Maisie! She has been so patient and kind from the customer service over the phone to thoroughly showing us more than one property to make sure we find what is best for us. We are so happy we went with Charters and had Maisie to help us find our next home.”

“Simon Edser of Charters has provided exceptional service marketing our property, navigating complex circumstances with a level of skill and dedication that highlights his extensive industry experience. Having worked with Simon on a property purchase years ago, I can confidently say he continues to set the benchmark for what an estate agent should be.”

“Bella has been an amazing help with our property and speaking with our landlord. She has been extremely professional and we really appreciate her continued help and support”

“Isabella Whitham has been my main point of contact for some time now as the managing agent as I rent my flat. She’s extremely helpful and very quick to get things organised which is exactly what I need!”

“Carys has been unbelievably helpful and supportive to us when trying to find a new family home. We found her to be extremely professional, knowledgable and friendly. When a new property came on the market, she immediately thought it might suit us and arranged a viewing for the next day. We have found the referencing stage quite laborious through the agency Charters, (and lots of other agencies) use. Despite it not being within her remit, Carys stepped in to oversee any delays and resolved the issue promptly. We are very happy with the service provided by Charters, can't wait to move in to our new home, and have to commend Carys. She is a superstar!”

“We had a great experience with Georgia, who was friendly, knowledgeable, quick to respond and courteous. She was able to react at short notice and really helped us in our search”

“After 10 days on the market, Charters have secured us a sale! Very helpful and willing to go the extra mile. Recommended.”

“It was such a pleasure to work with Georgia Spencer from Charters, who went above and beyond to find us a house. We will definitely use them again in the future.”

“Since the first day i got in touch with Charters, it has been fantastic. The staff are so courteous and friendly. Scarlett has been a star!”

“We have had a great experience with Charters. Theresa specifically has been amazing, great communication and made the process feel as easy as possible. Thank you!”

“Alex was a great help to my partner and I finding a house. She was very accommodating and helped us a lot with any of the questions we had!”

“Always happy with the service provided to us by Charters - we are landlords.”

“Alex was a great help to my partner and I finding a house. She was very accommodating and helped us a lot with any of the questions we had!”

“We had a wonderful experience working with Darcy. We are a family new to the UK, and my English is not fluent. Darcy was very patient and took time to answer all our questions. Many thanks.”

“Amazing service, as a first time renter it has been stressful for both me and my partner. However thanks to Scarlett who has been both very attentive and highly professional, we are very satisfied with the outcome”

“I spent three months looking for a rental apartment in Winchester, and during that search, I reached out to Sarah Bainbridge at Charters Winchester to arrange a viewing. From day one, Sarah was exceptionally responsive, friendly, and professional. Over the next few months, she stayed in regular touch, sending through a range of available and upcoming properties to help me find the right place. Even though I ended up securing an apartment through a different listing, I was so impressed by Sarah’s genuine 1:1 support. I dealt with a lot of different estate agents during my search, but Sarah was by far the most committed to actually helping me find a home. She is a real asset to Charters, and I can’t recommend her enough!”

“Scarlett has been a joy to work with on a recent property search. Super informative, helpful, and most definitely going the extra mile. I would most definitely recommend her if you’re looking for that elusive property that has to be just right!”

“I've been in conversation with Bessie Tighe who has sorted a tenancy issue out very professionally and quickly. Very grateful for her help.”

“We had the pleasure of meeting with Scarlett to which she was very informative and answered all questions we had to ask, very friendly and polite!”

“I recieved amazing service where Alex Miell went above and beyond to support me with my move, doing everything she could for me to get in earlier to accomodate when I could have family and friends help me with their vans. Always a smiling face and nothing was too much bother, chasing third parties when things took longer than expected. Exceptional service from the whole team. Thank you very much for all your help!”

“I have been using Charters (Brand Vaughn-as was) property management services for several years. They are professional knowledgeable and very courteous and friendly. I will continue to use their services for many years to come.”

“Great estate agent, Carys was very helpful answered all my questions and made the whole process quick and easy”

“Parris Lish and Jonathan plus team have done a great job at managing my properties and ensuring all parties are happy and stress free.”

“Ria and Simon have been fantastic in supporting the house hunt. They have kept us informed with regular contact, sorted out views at short notice and were knowledgeable about the properties.”

“We had a very positive experience with Isla Jackman from Chareteré. She was extremely helpful, professional, and supportive throughout our property search. Isla took the time to show us several flats, patiently answered our questions, and made the whole process much easier and more straightforward. We particularly appreciated her friendly approach, responsiveness, and willingness to help. She was always approachable and made us feel comfortable throughout the viewings. We would highly recommend Isla to anyone looking for professional and helpful support when searching for a property. Thank you, Isla, for all your help!”

“Charters letting agent are an excellent company to work with. Parris especially has been a really rock when it comes to maintenance or rent issues. Can not fault her service”

“We have been looking for a fairly unique property for quite some time and Emma has been exceptional in supporting this quest. Liaising with the builder and coordinating our visits to the site as well as to previous builds to understand style and quality of the work. We have been extremely impressed and very grateful for her help, support and timely guidance. She has gone beyond the call of duty , rolling up her sleeves with tape measure and outline taping of floor plans . Highly recommend!!”

“Charters team in Marina are doing a fab job looking after tenants and landlords on the Marina. Well done Josh and Jenna”

“Rhian was friendly and professional. Her knowledge of the rental properties I viewed was impressive. She promptly responded to my questions about properties by the end of the day and even allowed me to view properties more than once. She’s definitely helped make my home search run smoothly.”

“My partner and I had such a wonderful experience with Charters. From start to finish, the whole rental process was smooth and stress-free, and we couldn’t be happier with how everything went. A special thank you to Rhian, who was absolutely lovely throughout the process. She was incredibly helpful, responsive, and always quick to answer any questions we had. It made such a difference having someone so friendly and reliable to guide us through everything. We’re really happy with our experience and would definitely recommend Charters, especially Rhian, to anyone looking to rent a property. Thank you for making the whole process so easy! ❤️”

“Big credit to Rhian! She could not have made the process any easier for us while finding a property to rent. We immediately liked the place we viewed and Rhian secured an agreement with the landlord that same day. She has been very helpful and always quick to respond to our emails which is appreciated. Very highly recommended!”

“⭐⭐⭐⭐⭐ Brand Vaughan Estate Agents - Kemptown Sales provided an excellent service from start to finish. The team was professional, friendly, and attentive, with clear communication throughout the process. Everything was handled efficiently and with great care, making the experience smooth and straightforward. I really appreciated their helpful approach and would happily recommend them to anyone looking for a trusted estate agent.”

“Excellent team, fab work Darcy and Evie, many thanks”

“Charter's offer a very special service. They are reliable and conscientious. Unlike many firms their phones are answered promptly and the staff have in my experience always proven to be helpful . Simon Edser my primary contact is an experienced and efficient operator.”

“Rhian has been so helpful and very professional. Thank you!”

“David, Kate, Tom and the rest of the team did an excellent job in selling my unique, grade 2 listed, leasehold flat. Very difficult to both value and market they got the job done with great perseverance, professionalism and commitment combined with a very friendly atmosphere. They then found me a most excellent property. I cannot recommend them enough. Derek and Rose”

“Rhian went above and beyond! From Day 1 she made the process so easy. She’s responsive and seeks her clients best interest. I can’t recommend her enough. On move in day there were some hiccups and she physically helped me carry my boxes from the street to the 2nd floor!! An absolute gem, can’t thank her enough for presenting the property and making moving in a bit smoother. 10/10”

“We are new to Charters, very efficient so far. Rhian was very helpful sorting out a peoblem with the electricity meter.”

“viewing went great- Lily was very lovely and helpful. answered all the questions i had”

“We were very lucky to find Shelby and her team to help us find tenants for three of our properties at the same time. From the beginning, Shelby was always friendly, professional, punctual, precise and extremely helpful. Thanks to her excellent support, we managed to find good tenants for all three properties and, even better, arrange everything for the same date, which made the whole process much easier for us. Shelby guided us through every step of the process and explained all the documentation and requirements in a very clear and simple way. She was always available to answer our questions and made what could have been quite a complicated process feel straightforward and well organised. A big thank you to Shelby, Rhian, Holly and the whole team for all their help, patience and professionalism. It has been a real pleasure dealing with you. We are very happy with the service we received and would definitely recommend Shelby and her team to anyone looking for a professional, friendly and reliable letting agency. Highly recommended! ⭐⭐⭐⭐⭐”

“Holly and Rhian were very helpful!”

“We had a amazing experience dealing with Hattie showing us a block of flats, from never renting beforehand she was very informative in what we could expect whilst dealing with the moving in process and was very understanding with our questions and a great help when it come to making a decision weather we wanted to move forward with one the properties.”

“Just wanted to say thanks to Charters Southsea for helping me source a property through my business. Rhian was spot on when it came to the viewing and answered all my questions. Rhian was friendly and helpful. She was also punctual arriving at the property early and very knowledgeable and professional. I was really happy with the whole process. I will definitely return in the future if any more properties that match my business model. Thanks Rhian and thanks Charters!”

“Friendly and efficient especially Holly and Rhian who dealt with the house.”

“Good communication”

“Very patient and helped guide me throughout the whole process. Holly and Rhian Have been helpful in being able to do tasks immediately to do everything as efficiently as possible. Much better than my previous experiences very grateful”

“Carys is exceptional lady i have ever met in letting agents in Worthing since I started looking for a house to rent. She spoke to me in a way that made my frustration and anxiety disappeared. I really appreciate CARYS a million times kudos to CHARTERS.”

“Thank you Bella, for chasing up my issue with a sticking door!!”

“Charters has been a pleasure to deal with as we have searched for a new home in Hampshire. All the staff we have dealt with have been pro-active, informative and helpful. So much better than many other estate agents we have dealt with. Particular thanks are due to Jorgia in Chandlers Ford and Lottie and Tom in Romsey. All have been a pleasure to deal with.”

“Wonderful and supportive estate agents . Phil was particularly helpful and made sure he advised throughout the whole process. He’s a credit to the company”

“I had Lily May as my agent and I couldn't ask for better service from her. She replied to my questions quickly, gave me all the information I needed, and helped me through every step of the way when it came to picking and paying for a property. You're in the best hands possible if you get helped by her!”

“Carys Curbishley showed me the property and was incredibly helpful and kind ! along with the process after being accepted as a tennant”

“I got a call from Skylar at Charter's asking if I'd be interested in viewing a flat. I, by chance, was already in the area - she was able to fit me in immediately that afternoon, and was incredibly helpful and detailed during the viewing. She even tolerated my meandering ramblings! I ended up putting an offer in on said flat, and Skylar kept me up to date on the current state of things, what the next steps would be, and what information was required. Highly recommended.”

“Working with Rhian made the process so smooth and easy for a viewing and a quick move. Rhian was so helpful and great at communicating with us as first time renters.”

“We have such a wonderful, positive, experience working with Charters. The team are professional, friendly, and take the hassle out of letting a property. We have two properties fully managed by Charters, and at times, we forget we own these properties as the service is so good and seamless. The team always answer calls quickly, and if the property manager is not around, they always call back promptly. Thank you for all your help!”

“Jorgia has been very helpful in keeping us up to date with any new properties that have come on the market.”

“I have met Elaine on several occasions, viewing quite a few properties and have found her to be friendly and informative. She has also been very supportive on visits when I've been a little emotional. It was really lovely to see her again today for my measuring up visit! She is such an asset to your company!”

“I had a great experience with Rhian Barton at Chartes Estate & Letting Agents. She was proactive and responsible throughout the whole process of renting a house, making everything much smoother. I highly recommend this agency to anyone looking to rent in Southsea, Portsmouth!”

“I have been dealing with Rhian in the southsea office and she has been one of the best letting agents I have dealt with in a long time. She always gets back to me, promptly arranges viewings and understands exactly what we are looking for. I highly recommend using Rhian at Charters for anything to do with lettings.”

“⭐⭐⭐⭐⭐ Excellent experience with . The team was professional, friendly, and always available to answer questions throughout the process. Their communication was clear, efficient, and made everything feel straightforward and stress-free. I really appreciated their knowledge, dedication, and commitment to providing outstanding customer service. Highly recommended for anyone looking for a reliable and trustworthy estate and letting agent.”

“Thanks to Parris Lish for her support to fix the issue in our flat. She was very helpful and responsive Thanks”

“​"I had a fantastic experience with Charters Estate & Letting Agents! A huge thanks to Darcy Hutchby for providing exceptional service while helping me look for flats. She was incredibly professional, polite, and attentive to every detail throughout the process. She made everything smooth and stress-free. Highly recommend Darcy and the team to anyone looking for reliable service!”

“Charters made the whole process easy. The staff were very friendly and responsive, and they showed me around the property at a time that suited my schedule. Communication was great throughout”

“Excellent customer service and so helpful”

“Fantastic experience with charters Bitterne Lettings team and Mazie, extremely transparent and honest reviews of properties when I was more inexperienced with house hunting in Southampton. Able to cater to virtual viewings and very responsive to emails and calls, which helped where I wasn’t local. I would recommend to anyone looking for a property to Let.”

“I have been extremely happy with the service provided by the lettings team. I was provided with clear, concise and helpful information regarding prospective tenants. Property Relations Manager Lucie ensured that both my landlord requirements and wishes were addressed before the property was let. This gave me peace of mind and confidence going forwards for continued management through the tenancy. Lettings Manager Maddie kept me fully informed throughout the letting process both by phone and email encouraging progress. They were always responsive to questions and their professional and proactive approach made the viewing and letting process straightforward and reassuring, ultimately resulting in a successful new tenancy. Satinder seamlessly provided the tenancy contract documents. I would be very happy to recommend Charters service.”

“⭐⭐⭐⭐⭐ Excellent service from Matt and the team at Charters. The whole process was smooth, professional and handled with great communication throughout. Everything was completed within the expected timeframe, which made the experience much less stressful. Matt was helpful, responsive and kept us updated along the way. We’re very happy with the service and would definitely recommend Charters to anyone buying or selling a property. Thank you again, Matt”

“Sarah did an amazing job working with my busy schedule and still took the patience and time to get me exactly what I like.”

“Absolutely brilliant service from start to finish. The team have been so friendly, helpful and quick to respond throughout the whole process. They kept me regularly updated with available properties and made everything feel straightforward and stress free. Communication has been excellent and I’ve always felt kept in the loop. I would definitely recommend them to anyone looking for a helpful, reliable and friendly letting agent. Thank you for all your help Darcy and the team.”

“Tom Harper was very helpful with liaising between ourselves and the seller of the house we were purchasing. He kept in regular communication with updates and provided reassurance at each stage. As first time buyers, it was reassuring to have Tom's patience and understanding and he took the time to explain the process as we went through it. Would recommend. Thanks, Tom!”

“Very pleased with Isabella Witham. She did an excellent job of arranging quotes and getting a reliable contractor to install a superb replacement extractor for our rental property.”

“An excellent experience, Charters is the place to go to sell your property, weekly updates, I feel I was lucky to choose Charters estate agents.”

“We found Daniel extremely helpful, courteous and engaging in our recent property search. Always there to talk us through any uncertainties we may have had.”

“James Ferrier was fantastic — friendly, professional and always happy to help. He made the whole process straightforward and stress-free. Really appreciated everything he did and would definitely recommend him!”

“Both Emily and Lisa were absolutely excellent from start to finish with my sale. They answered questions and queries promptly and professionally and made sure to explain what was needed from me each step of the way. Viewings were easy to arrange, negotiation was made simple and stress free and completion and key collection was completely hassle free. I couldn’t recommend them more.”

“I’ve moved to the UK from another country. Especially when you’ve only just arrived in a new environment, it’s very difficult to get to grips with even the simplest things, and then something like looking for a flat becomes particularly challenging – but Charters really did support me every step of the way. Whereas other agencies didn’t really take me seriously and told me on more than one occasion, “We don’t have anything at the moment, good luck”, Ms Sarah Bainbridge, in particular, looked after me with almost motherly care. She was always available, replied quickly to my emails, was extremely courteous and constantly on the lookout for a rental property that would suit me. Even though it didn’t work out in the end (because my workplace is outside their catchment area), I can only warmly recommend them to anyone who values being taken seriously with their concerns and needs.”

“We have been looking for our forever home for our new little girl and couldn’t have done it without Maisie! She has been so patient and kind from the customer service over the phone to thoroughly showing us more than one property to make sure we find what is best for us. We are so happy we went with Charters and had Maisie to help us find our next home.”

“Simon Edser of Charters has provided exceptional service marketing our property, navigating complex circumstances with a level of skill and dedication that highlights his extensive industry experience. Having worked with Simon on a property purchase years ago, I can confidently say he continues to set the benchmark for what an estate agent should be.”

“Bella has been an amazing help with our property and speaking with our landlord. She has been extremely professional and we really appreciate her continued help and support”