Experience unmatched property management expertise

Being a landlord can be time-consuming, which is why our fully managed service is the ultimate hassle-free solution. We handle everything for you, from finding tenants and coordinating maintenance to ensuring everything is in order when they move out. With our support, you can enjoy the benefits of being a landlord without any stress.

Why choose Charters?

We know a strong tenant-landlord relationship is key, which is why we’re here to support you every step of the way. Whether you need expert advice or full management services, our customised solutions protect your investment and maximise returns. From tenant searches and inventory management to regular inspections and rent reviews, we cover all the essentials to make your life easier. 

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Keep track of your property online  

Our Propertycloud platform revolutionises property management, making it effortless to stay on top of maintenance. With its user-friendly interface, you can easily view requests and manage daily tasks from your smartphone, laptop or tablet. Stay in control and maintain peace of mind with Charters.

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Property Management Services

To help you decide the level of service which you may require from us we have summarised our core services below to help you clearly identify the key differences. The below table is not designed as an exhaustive list of the services as this can be found within our preceding terms of business.

FeaturesRent ManagementFully Managed
Property appraisal
Extensively advertise your property
Rightmove / Zoopla / OnTheMarket
To let board
Proactive tenant matching
Viewings and feedback
Offer negotiation
Referencing and right to rents checks
Transfer of utilities
Safeguarding of property keys
Rent collection
Renewal negotiations
Pre-tenancy agreements
Monthly itemised statement
We follow industry approved procedure to chase rent arrears (very rare)
Day to day property management
24 hour emergency contact
Inspections
Arrange mandatory safety checks
End of tenancy arrangements
Ensure your compliant with ever changing legislation
Serving notices
Deposit return negotiations

Frequently Asked Questions

Still have questions or need more information? Feel free to browse our guides or reach out to us by speaking to our team.

We offer both fully managed and partial letting services to suit your needs. With our fully managed service, we take care of any tenant issues and disputes promptly and professionally, ensuring a smooth and stress-free rental experience.

Your Propertycloud account gives you access to detailed property reports, including inspection summaries, maintenance updates and financial statements (such as rent collections and expenses). Stay informed and up-to-date with your property's status, all in one place.

Property management takes the hassle out of being a landlord. We handle tenant communication, maintenance requests, legal compliance and rent collection, so you can relax knowing your property is in expert hands.

Our fees vary depending on the level of service you choose. We offer flexible packages, from tenant-find-only to fully managed services. Contact us today to see how we can support you.

Start your property journey today

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